Administrative Assistant III

Teller County Government • Divide, CO

7d • $22 - $23 • Onsite

About The Position

Teller County's Department of Public Health & Environment in Divide, CO is seeking an experienced Administrative Assistant III to maintain the daily office organization including clerical functions, reception, client record assistance and maintenance, scheduling, computer data entry and referral of callers to the proper office/person. This position also reviews a variety of legal documents for validity, authenticity, verification, and completeness of information to issue certified vital records.

Requirements

• High school diploma or equivalent
• Three (3) years of experience in an office setting involving public contact
• Any acceptable combination of education, training and experience that provides the listed knowledge, skills and abilities may be substituted.
• Knowledge of principles and processes for providing professional customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of computers, various office equipment and proficiency in using relevant software and databases
• Knowledge of HIPAA compliance
• Skilled in use of basic computer software programs
• Skilled in using tact, discretion, initiative and independent judgment within established guidelines
• Skilled in maintaining confidentiality
• Skilled in organizing work, setting priorities, meeting critical deadlines and following up on assignments
• Skilled in applying logical thinking to solve problems or accomplish tasks
• Skilled in understanding, interpreting and communicating complicated policies, procedures and protocols
• Skilled in working in a deadline driven environment
• Skilled in initiating and responding to medium volume of daily calls/contact
• Skilled in interacting with all levels of internal and external professionals while developing strong productive relationships
• Skilled in organization and time management
• Ability to communicate effectively in writing and verbally
• Ability to establish and effective and professional working relationships with co-workers, other county departments, representatives of other agencies and organizations, and the public
• Ability to maintain and manage a filing system
• Ability to perform accurate cash handling and transaction management
• Ability to maintain a high level of security and confidentiality
• Ability to record data accurately
• Ability to learn mandated requirements and procedures for issuing and registering official legal documents
• Must be able to write and read
• Able to hear, see and speak
• Requires the ability to drive a vehicle
• Possession of and ability to maintain a valid Colorado driver’s license

Nice To Haves

• Preferred experience with medical billing and management of vital statistics, birth and death records
• Light physical exertion and the normal range of motion and dexterity
• Ability to sit (sometimes for extended periods of time), stand, stoop, kneel, crouch, bend, crawl or climb
• Ability to lift, pull or drag up to 25 - 50 lbs. for short periods of time
• CPR certification and Vital Statistics Deputization within 90 days of hire

Responsibilities

• Perform clerical functions including office reception, filing, answering multi-line phones, scheduling, composing/handling correspondence, preparing and maintaining client charts and files, and requesting medical records from other offices.
• Collect and record fees for all client charges.
• Verify client insurance eligibility and assist with billing.
• Assist health clinic clients with check-in paperwork; direct clinic flow; support environmental health programs (RFE’s and OWTS) workflows and fees for service; provide office and equipment organization; and ensure general office neatness.
• Gather and enter clinic and program data and maintain program ticker for appointment reminders and appointment confirmation.
• Vital Statistics duties include determining eligibility for receiving certified records, making changes to records, resolving discrepancies in information, coordinating with various government agencies such as courts, law enforcement, hospitals, funeral homes, physicians, the public and others, ensuring compliance with laws, rules, regulations, policies and procedures.
• Assist in collection and recording of fees for all client charges; assist with deposit to bank.
• Order and maintain inventories of office and clinic supplies.
• Assist the immunization coordinator with the receipt and storage of vaccine, daily temp logs for vaccine storage units and data entry for Colorado Immunization and Information System training under the guidance of the immunization coordinator.
• Serve as support to and back-up to Administrative Assistant IV position assisting with grants, finances and departments budget.
• Assist with community education regarding prevention health programs and services, media articles, bulletin board displays, marquees, pamphlet distribution, and promotional displays.
• Provide Emergency Preparedness support as needed.

Benefits

• Two Meritain Aetna health plans to choose from –the County pays 50% to 100% of the premium depending on the plan you choose
• HSA plan – the County contributes $1,250 for employee only and $2,500 for employee plus one or more dependents
• Telehealth/Teledoc options
• Dental, Vision and Prescription drug coverage
• Basic and voluntary life coverage
• 401a retirement plan – employees contribute 4% and the County matches 8%. You are fully vested in five years.
• 457b deferred comp plans – both pre- and post-tax options available
• Paid vacation, sick, 12 holidays, 1 floating holiday
• Aflac
• wellness programs
• EAP
• education assistance
• employee discounts
• uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED