Administrative Assistant III

Universities of WisconsinOshkosh, WI

About The Position

Provides general administrative support, while exercising discretion, to the administrator of a department or division of the institution or to the administrator of multiple institution programs, services, and activities. This position supports the Associate Vice Chancellor of Faculty & Academic Affairs and the Associate Vice Chancellor of Curricular Affairs and Student Achievement, as well as general administrative support to the Office of the Provost & Vice Chancellor of Academic Affairs, reporting to AVC Josh Garrison.

Requirements

  • Excellent written and oral communication skills
  • Strong customer service skills
  • Proficiency in the use of computers, including, but not limited to the following software applications: Electronic calendar and email systems, such as Outlook, MS Word, MS Excel, Adobe Acrobat
  • Ability to interpret and apply University and System policies and procedures
  • Ability to maintain confidentiality and work with sensitive information
  • Proofreading skills, including recognizing discrepancies, problems, and errors
  • Proven ability to work independently and in a team environment
  • Demonstrated commitment to diversity, equity, and inclusion
  • Experience with event planning

Nice To Haves

  • Previous work experience in a college or university setting
  • Experience with University systems, policies, and processes
  • High level of problem solving and decision making
  • High level of critical thinking skills
  • Ability to maintain multiple tasks and effectively organize work to meet many tight deadlines
  • Ability to learn new or changed processes or applications quickly
  • Ability to analyze problems objectively, to make effective recommendations and to assist with the implementation of solutions to these problems.

Responsibilities

  • Provides general Administrative Support to the AVC of Faculty and Academic Affairs as well as the AVC of Curricular Affairs and Student Achievement with responsibilities including but not limited to: Schedule appointments and meetings, assist with travel arrangements
  • Create files for letters, memos, and reports as requested using Microsoft Word and Excel
  • Greet and assist visitors when they arrive in the office
  • Schedules logistics and secures resources for meetings, conferences, travel and operations.
  • Coordinate event planning specifically for New Faculty Orientation, Titan Leadership Academy, Academic Open House events, professional development workshops, and other conferences and events.
  • Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures, maintaining confidentiality.
  • Keep track of all administrative deadlines to make sure submissions are completed on time and sent to the appropriate offices.
  • Prepares and audits complex records, edits documents, and reviews work done by others, both internal and external documents, such as UW System reports
  • Assist coordinating Higher Learning Commission (HLC) visit preparations and submission of reports.
  • Completes and tracks payment requisitions.
  • Provide logistical support for events for CETL and attend Advisory Board meetings.
  • Supports meeting arrangements and may take minutes.
  • Serves as first point of contact for individuals and groups entering the Office of the Provost & Vice Chancellor, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
  • Coordinates student employment process for academic colleges. Facilitates proposal and approval process and tracks funding
  • Provide back up for all support staff, ensuring friendly and cohesive team approach
  • Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
  • Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
  • Maintains electronic and physical records following established policies and procedures.
  • Maintain confidentiality, act with discretion, and provide outstanding customer service to visitors
  • Assist with special projects as requested by UBO and Executive Assistant II
  • Distribute mail to staff members within the Office of the Provost and Vice Chancellor
  • Assist with Maintenance of the website for the Office of the Provost and Vice Chancellor
  • Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
  • Prepares and audits complex records, edits documents, and reviews work done by others
  • Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
  • Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

Benefits

  • The Universities of Wisconsin provides a 23:1 return on state investment.
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