Administrative Assistant III

Great American Insurance Company•Cincinnati, OH

1d•Hybrid

About The Position

This position provides advanced administrative and operational support to Strategic Comp employees and internal business partners. The role serves as a key member of the Internal Operations team, helping ensure efficient day-to-day operations through coordination of meetings and events, onboarding activities, system access administration, organizational maintenance, and responsive support to internal customers. The ideal candidate is highly organized, customer-focused, and detail-oriented, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. This individual will work to support organizational effectiveness and deliver a positive employee experience. Great American’s culture is built on connection, shared learning, and strong relationships. Employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs.

Requirements

High school diploma or equivalent required
Minimum of six years of administrative, operational support, or related business experience.
Proficiency with Microsoft Office applications, including Outlook, Teams, Word, Excel, and PowerPoint.
Ability to learn and effectively utilize various business systems and workflow tools.
Demonstrated initiative, problem-solving skills, and continuous improvement mindset.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Associate's degree preferred.
Experience supporting multiple leaders, departments, or business functions preferred.
Experience coordinating meetings, events, onboarding activities, or administrative workflows preferred.
Strong organizational and time-management skills.
Exceptional attention to detail and accuracy.
Ability to prioritize competing responsibilities and manage multiple tasks simultaneously.
Strong verbal and written communication skills.
Customer-focused mindset with a commitment to providing excellent service.
Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

Provide administrative support to Strategic Comp leaders and functional departments.
Coordinate meetings, interviews, and other business events, including scheduling, logistics, and communications.
Route and track incoming requests, inquiries, and correspondence to appropriate individuals or teams.
Respond to inquiries from employees and internal business partners in a professional and timely manner.
Deliver exceptional service while maintaining confidentiality and professionalism.
Perform other duties as assigned.
Coordinate scheduling and administrative activities associated with interviewing, onboarding, and employee transitions.
Submit, track, and manage system access provisioning requests and related administrative activities.
Support equipment ordering, distribution, and related onboarding logistics as needed.
Maintain and regularly update organizational charts, distribution lists, and department information.
Support internal communications initiatives and department-wide announcements.
Coordinate special projects and process improvement activities as assigned.
Identify opportunities to improve administrative processes, documentation, and customer service experiences.