Administrative Assistant III

Guilford County • 301 West Market Street Greensboro, NC

2d • Onsite

About The Position

Under minimal supervision, provides administrative and clerical support to a department within the organization or the organization as a whole. Employees in this class may be responsible for typing correspondence and memos; greeting visitors; tracking expenses; coordinating schedules and/or making reservations; assisting with the employment process; maintaining calendars; preparing reports; ordering office supplies and other administrative services as requested. May serve in an entry level supervisory role for subordinate clerical staff as needed by the department. Responds to inquiries from colleagues and visitors requiring a complex understanding of County or departmental policies and procedures. Representative inquiries may involve making selections for external activities or explaining decisions made by the department. Ensures inquiries are addressed and resolved. Highly complex inquiries are escalated to higher levels within or outside of the department. Work usually requires considerable public contact with program clientele, employees, other departments or the public. Positions operate with a high level of independence. Positions in this class routinely conduct research and analysis for unit or special reports or special assignments. Work is evaluated for proper application of policies and procedures and for quality and completeness of reports and recommendations.

Requirements

• Considerable knowledge of office systems and techniques (hardware and software) in order to enter data, set up functions, create spreadsheets and word documents, and process information
• General knowledge of accounting practices and principles, budgeting/fiscal management, and/or understanding of databases.
• Ability to practice effective communication techniques both orally and in writing
• Considerable knowledge of effective administrative practices and ability to plan and coordinate the work of others.
• Ability to analyze and interpret policy and procedural guidelines.
• Ability to work independently and exercise good judgment.
• Skill in navigating related departmental software.
• Skill in organizing work flow and coordinating activities.
• Bachelor's degree from an accredited college or university with one year of progressively responsible administrative, office management experience; OR Associates Degree with three years of progressively responsible administrative or office management experience; OR, High School with five years of progressively responsible administrative or office management experience.

Nice To Haves

• Associates or Bachelor's degree.

Responsibilities

• Coordinates the administrative work of the unit or department and office support staff.
• Provide recommendations and updates manuals and procedures for own area., including necessary forms design; trains employees in work procedures.
• Creates filing systems and monitors efficiency.
• Assists in department or area budget planning/preparation.
• May analyze and/or maintain department/area/divisional budgets.
• Answers questions from employees or the public concerning policies, procedures, or deadlines.
• Interpret and explain policies, procedures, records, etc.
• Provides training and technical assistance to staff.
• May delegate to and follow up on work of others.
• Communicates, interprets and trains others on departmental policies.
• May audit work of others for accuracy.
• May assist in the hiring decisions for subordinate administrative staff and lead other assistants or office specialists.
• Updates policies and procedures for the area to which assigned.
• Conducts or attends meetings, hearings, or conferences regarding unit activities.
• Serves on department management team or special committees representing their area or responsibility
• Manages accounts payables for the department
• Oversees travel for the Board of County Commissioners

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind.
• If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level