Administrative Assistant III (Pres IV) Macon

Capital City Bank Careers•Macon, GA

6d•Hybrid

About The Position

In this position, associates will provide administrative and lending support to assist in the management of lenders’ (Presidents, Community Bankers, Commercial Bankers, Business Bankers, etc.), loan portfolios. In compliance with the S.A.F.E. Act, registration in the NMLS Registry is required. All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times. The position involves general lending information to clients, taking and preparing loan applications for credit approval, disbursing approved loans, and providing client services related to the lender’s consumer, commercial and real estate loan clients and potential clients. It is responsible for the accurate and complete preparation, processing, and filing of all loan documentation within bank standards from the acceptance of the loan application to loan closing and filings. The role supports the Lender’s business development efforts, prepares and checks various reports, and works with Loan Servicing to ensure expeditious loan processing. The associate works under minimal supervision, is responsible for completing tasks efficiently and accurately, and ensuring that service expectations are met or exceeded. Employer determines the essential functions of the job. All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard. Additional support to manager and department colleagues is also provided, along with completing all assigned/required Bank training within established timelines.

Requirements

Ability to analyze situations to determine solutions or resolve problems
Ability to apply general accounting knowledge (debits, credits, balancing) to processes
Ability to apply knowledge and sound judgment in decision-making and understand consequences of decisions
Ability to work in fast-paced team environment, handle multiple tasks and prioritize work
Effective written and verbal communication skills
Excellent client service skills
Excellent time management and organizational skills
Knowledge of general office procedures (e.g., filing, correspondence, scheduling)
Strong PC skills (proficient knowledge of MS Word, Outlook and Excel)
Knowledge of Bank products
Knowledge of loan application and documentation processes, policies and procedures
Minimum high school diploma or equivalent required
3 or more years experience in a lending assistant position or loan support function in a financial institution (bank, credit union, mortgage company, etc.)

Nice To Haves

Some college coursework preferred
Knowledge of Silverlake, Jack Henry, Abrigo and Decision Pro banking systems, a plus

Responsibilities

Provides general lending information to clients
Taking and preparing loan applications for credit approval
Disbursing approved loans
Providing client services related to the lender’s consumer, commercial and real estate loan clients and potential clients
Responsible for accurate and complete preparation, processing and filing of all loan documentation within bank standards from the acceptance of the loan application to loan closing and filings
Supports the Lender’s business development efforts
Prepares, completes and/or checks various reports (sales and administrative) and report findings as necessary
Works with Loan Servicing to ensure expeditious loan processing by preventing, and when necessary, clearing documentation exceptions
Works under minimal supervision, responsible for completing tasks efficiently and accurately, ensuring that service expectations are met or exceeded
Provides additional support to manager and department colleagues
Completes all assigned/required Bank training within established timelines