Administrative Assistant III

Orlando Utilities Commission (OUC) • Orlando, FL

2d • Hybrid

About The Position

OUC - The Reliable One, is presently seeking a Administrative Assistant III to join the Customer Experience & Sales division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations. In this role, you will serve as an essential connector for a customer‑focused business unit, supporting leaders and teams who collaborate across multiple departments and locations. You will help keep operations running smoothly by coordinating information, ensuring accuracy within key business systems, and maintaining clear communication among a wide range of internal stakeholders. This position is ideal for someone who enjoys variety, can shift comfortably between priorities, and values being at the center of how a team organizes its work. The ideal candidate is tech‑savvy, highly organized, and comfortable adapting to changing needs in a dynamic environment. This role requires someone who communicates clearly, manages competing deadlines with confidence, and brings strong attention to detail when working within systems, processes, and cross‑department workflows. We are seeking a proactive, resourceful individual who listens well, absorbs new information quickly, and approaches challenges with curiosity and a solutions‑oriented mindset. Someone who thrives on helping people stay aligned, and who appreciates a role where no two days look the same, will succeed here. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Requirements

• High school diploma or GED
• Minimum of five (5) years of experience in a mid to advanced level administrative role
• Proficiency in Microsoft Office Suite and the ability to quickly learn and navigate multiple business systems (JD Edwards EnterpriseOne, Chrome River, Tungsten Network, Documentum)
• Exceptional organizational skills, with the ability to manage multiple calendars, deadlines, and coordinate logistics for meetings and events
• Excellent written, verbal, and interpersonal business communication skills
• Working knowledge of procurement process
• Working knowledge of administrative financial practices and procedures
• Working knowledge of software applications (i.e. JD Edwards EnterpriseOne, Chrome River, Tungsten Network, Documentum, Insight [console])
• Familiarity with related industry, organizational and departmental regulatory guidelines, best practices, and procedures
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving
• Strong organizational skills with the ability to multi-task
• Ability to interpret policies and procedures
• Ability to apply financial understanding when providing business solutions to the business unit
• Ability to clearly and effectively communication with departmental staff
• Ability to understand and apply governmental accounting practices in the maintenance of financial records
• Ability to make arithmetic computations using whole numbers, fractions and decimals; compute rates, ratios and percentages
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.)

Nice To Haves

• Associate’s degree from an accredited college or university preferred
• Florida public notary license preferred
• Additional experience in the functional area of assignment, preferred

Responsibilities

• Coordinate the development of commission agenda items (i.e. write/review [review proper standards, grammatical style, structure, requirements, and format], ensure all supporting documentation is attached, meet submission deadlines)
• Backup administrative assistants and executive assistants when out of the office – (i.e. payroll, office supplies, route incoming mail)
• Assist in the development of annual operation budget with budget team and accounting
• Compile, create, prepare or review reports and records (i.e. meeting minutes, memos, business expense requests/reports, employee change notices, performance improvement plans, work orders, and HR Requisitions)
• Review, reallocate, and reconcile, procurement card charges
• Complete, process, review and finalize payroll related activities (i.e. time entry, correct errors, time balance, mileage, reimbursements, calculate out of class, and prepare for approval)
• Maintain hard-copy and electronic office files (i.e. employee, time-sheets, business expense reports, employee change notices, procurement card envelopes)
• Schedule meetings, manage contacts, and coordinate major department functions
• Distribute mail
• Generate and/or edit power point presentations
• Review budget info for multiple business units and follow-up on corrections to be made
• Verify, prepare, and approve vendor invoices in Tungsten Network
• Order and maintain office supplies inventory
• Compile, verify, and enter requisitions across systems. Generate and process requisitions for the purchase of department’s tools & materials. Provide support for purchasing activity involving requirements for RFPs, bid proposals, and contracts renewals
• Enter footprints tickets for equipment, software, new hires, system access and security access
• Provide training to administrative assistants and business unit staff on systems, processes and procedures
• Perform other duties as assigned

Benefits

• Competitive compensation
• Low-cost medical, dental, and vision benefits
• Paid life insurance premiums with no probationary period
• Retirement benefits include a cash balance account with employer matching
• Health reimbursement account
• Paid vacation, holidays, and sick time
• Paid parental leave
• Educational and Professional assistance programs
• Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED