About The Position

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Two years full-time, wage-earning experience in customer service, clerical, secretarial, administrative support, or technical program support work.
  • Knowledge of office practices and procedures.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
  • Skill in researching, compiling, organizing, and presenting information and statistics.
  • Skill to prepare and maintain accurate records, files, and reports.

Nice To Haves

  • Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

  • Participates in the planning and execution of administrative projects; coordinates work with organizational units of the agency; and assists in the development of administrative and technical assistance policies and procedures and in analyzing and seeking solutions to problems.
  • Prepares and disseminates information concerning programs and procedures; prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; responds to inquiries regarding rules, regulations, policies, and procedures; and performs complex word processing.
  • Maintains filing, record keeping, and records management systems to include automated information systems; compiles and enters data for charts, graphs, databases and summaries and makes calculations; and assists in the preparation of presentations.
  • Assists in researching, developing, and revising agency publications, forms, manuals, and reports; attends meetings, takes notes, prepares minutes, and distributes related information; and functions as liaison between the supervisor and other agency staff, officials, and the public.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
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