Administrative Assistant III

FBL Financial Group, Inc.•West Des Moines, IA

1d•Hybrid

About The Position

Administrative Assistant III Do you have experience managing multiple executive calendars and coordination of events? Can you build relationships with key contacts across the organization? If so, this Administrative Assistant position can be a fit for you! Who We Are: At Farm Bureau Financial Services, our clients/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We are proud of our more than 80-year commitment to protecting the livelihoods and futures of our clients/members and creating an atmosphere where our employees thrive.

Requirements

Associate degree (Office Administration) or equivalent required.
Windows Personal Computer capabilities required, including proficiency in use of spreadsheets, word processing and email software.
Microsoft Outlook, SharePoint, and Teams experience required.
Must have good meeting planning/facilitation skills.
Must be able to maintain confidentiality.
Keyboard skills of at least 50 NWPM.
Strong customer service and public relations skills are necessary.
Oral and written communication skills as appropriate to this position.
Reasonably regular and predictable attendance.
Ability to read, write and speak the English language.

Nice To Haves

Information Technology experience preferred.

Responsibilities

Respond to and resolve customer service requests in a prompt, efficient and courteous manner for external customers, departmental staff, and other personnel always.
Assist with budget and expense management for assigned IT departments.
Manage calendars, set up appointments, arrange events, and maintain contact lists and for IT division management as requested, supporting multiple IT Leaders..
Provide telephone coverage for department management, as needed, responding appropriately to key vendor and industry contacts.
Build, maintain and protect the confidentiality of department administrative records, maintaining the currency of information necessary for IT management to manage departments.
Provide general office support for IT staff in assigned departments.
Plan and coordinate travel, meetings and other activities for department management and staff. Attend select planning and department meetings, capture and type notes and action plans.
Maintain organization of departmental files and division website.
Perform other administrative duties as assigned.