Administrative Assistant III - Emergency Department

Owensboro Health•Owensboro, KY

4d•Onsite

About The Position

Performs a variety of administrative/clerical duties in support of assigned department. Completes routine and detailed work assignments. Provides administrative support for the department which may include answering phone calls, ordering materials, preparing agendas, scheduling meetings, billing services, filing claims, maintaining records/logs/policy manuals, creating and distributing meeting minutes. Composes, types, reproduces and transcribes correspondence, forms, reports, presentation materials, and other written communications as required. Receives and screens patient and visitor telephone calls; handles general inquiries. Maintains confidentiality of all sensitive information. Maintains records, reports and statistics to ensure compliance with various governing bodies. Complies with privacy and confidentiality policies when communicating information. May be required to enter demographic, employer or insurance data into various systems timely and accurately. Schedules and coordinates meetings, conferences, special events, appointments, admissions, programs, enrollments, and travel arrangements. Maintains assigned calendar(s). Collaborates with and acts as liaison for the communication of various information across a diverse group of functions. Establishes and/or maintains spreadsheets, databases, web sites, records, programs, contracts, and filing systems. Performs document storage and retrieval. Orders and stocks supplies. Assists with equipment and inventory maintenance. Provides basic accounting support which may include; maintaining petty cash, handling collection and documentation of collections, and deposits, maintaining accurate storage and inventory for specific items, reconciling monthly income and expenses, preparing, analyzing and monitoring all expense budgets and capital project budgets, maintaining financial records, and generating reports. Performs duties of purchasing agent for the dept through requisition entry, equipment inventory, and record keeping in accordance with budget guidelines. Evaluates the office environment, revising procedures, improvement in efficiency of workflow, and initiating cost reduction programs. Oversees, organizes, assigns, and monitors the work within the Department. Assists with education of new staff. Serves as a resource for complex problems. Provides education to patient and family on a variety of subjects. Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned.

Requirements

Requires critical thinking skills and decisive judgment.
Works under minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area of specialization.
Utilizes in-depth knowledge of the specialization as well as business needs to recommend appropriate action.
A minimum of 4 years' relevant experience required
High school diploma, General Equivalency Diploma (GED) or higher required upon hire
No licensure/certification/registration required

Responsibilities

Completes routine and detailed work assignments.
Provides administrative support for the department which may include answering phone calls, ordering materials, preparing agendas, scheduling meetings, billing services, filing claims, maintaining records/logs/policy manuals, creating and distributing meeting minutes.
Composes, types, reproduces and transcribes correspondence, forms, reports, presentation materials, and other written communications as required.
Receives and screens patient and visitor telephone calls; handles general inquiries.
Maintains confidentiality of all sensitive information.
Maintains records, reports and statistics to ensure compliance with various governing bodies.
Complies with privacy and confidentiality policies when communicating information.
May be required to enter demographic, employer or insurance data into various systems timely and accurately.
Schedules and coordinates meetings, conferences, special events, appointments, admissions, programs, enrollments, and travel arrangements.
Maintains assigned calendar(s).
Collaborates with and acts as liaison for the communication of various information across a diverse group of functions.
Establishes and/or maintains spreadsheets, databases, web sites, records, programs, contracts, and filing systems.
Performs document storage and retrieval.
Orders and stocks supplies.
Assists with equipment and inventory maintenance.
Provides basic accounting support which may include; maintaining petty cash, handling collection and documentation of collections, and deposits, maintaining accurate storage and inventory for specific items, reconciling monthly income and expenses, preparing, analyzing and monitoring all expense budgets and capital project budgets, maintaining financial records, and generating reports.
Performs duties of purchasing agent for the dept through requisition entry, equipment inventory, and record keeping in accordance with budget guidelines.
Evaluates the office environment, revising procedures, improvement in efficiency of workflow, and initiating cost reduction programs.
Oversees, organizes, assigns, and monitors the work within the Department.
Assists with education of new staff.
Serves as a resource for complex problems.
Provides education to patient and family on a variety of subjects.
Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned.