Mail Services - Administrative Assistant II

State of Colorado•Denver, CO
•Onsite

About The Position

The Colorado Department of Revenue (DOR) is seeking a dedicated and versatile Administrative Assistant to join our Mail Services team. This on-site role is essential to the Department's daily operations, ensuring the efficient handling of both incoming and outgoing communications at our Denver Howard Building location. As a key member of a collaborative team, you will be responsible for the full lifecycle of departmental mail and packages. This includes picking up and transporting mail between facilities using state fleet vehicles, meticulously sorting and processing incoming correspondence, and preparing high volumes of outgoing mail using specialized mailroom equipment.

Requirements

  • Two (2) years of work experience in a professional office setting conducting such tasks as: Interfacing with a variety of people from many levels within the organization and community.
  • Mail and package delivery to other offices.
  • Drive a state fleet vehicle between office locations in the Denver metro area.
  • Lift boxes weighing up to 50 pounds regularly throughout an 8-hour work shift.
  • Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies such as mailing equipment.
  • Entering confidential customer information into a program or database (customer records).
  • Reviewing and comparing data for accuracy and completeness.
  • Gathering specified information and compiling routine reports.
  • Valid Driver's License with a safe driving record.
  • Ability to lift boxes weighing up to 50 pounds regularly throughout an 8-hour work shift.

Nice To Haves

  • Experience working in a mail center or mailroom
  • Experience operating a postage meter
  • State experience in a mail processing role
  • Experience driving a box truck with a lift gate and/or a cargo van
  • Experience with data entry
  • Attention to detail
  • Customer service experience
  • Computer and math skills

Responsibilities

  • Safely operate state fleet vehicles (including vans or box trucks) to transport mail, supplies, and equipment along prescribed routes between USPS and various state agencies.
  • Process returned warrants, research unclear addresses to ensure proper delivery, and maintain accurate tracking logs and reports for office operations.
  • Manage dock deliveries, performing security screenings and coordinating the notification and pickup of packages for various divisions.
  • Provide high-quality support to taxpayers and internal staff by fulfilling requests for tax forms and booklets and providing official copies of tax returns.

Benefits

  • PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
  • Medical , Dental , and Vision insurance coverage
  • Automatic Short-Term and Optional Long-Term Disability Coverage
  • Life and AD&D Insurance
  • Flexible Spending Accounts (FSAs)
  • Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
  • 11 Paid Holidays Annually and Accrued Annual and Sick Leave
  • Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
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