Administrative Assistant II
About The Position
VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at www.voala.org . PAY RATE: $23.51 - $24.75 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Admin Asst II provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
- Associates Degree in Business Administration, Management, or related field; OR Three years of related experience.
- Five years of office and clerical experience
Nice To Haves
- Bachelor Degree in Business Administration, Management, or related field.
- Current California driver's license and clean driving record
- Access or Service Point software.
- Bilingual in English and Spanish (written and verbal).
Responsibilities
- General office duties
- Filing and assisting other office staff when required.
- Prepares client and worker folders, record files, and general filing of records and documents.
- Coordinates staff training and administrative events.
- Maintain, track, and order inventory for office supplies.
- Monitor and maintain office equipment.
- Schedules and coordinates meetings, travel, and other group activities when required.
- Assumes additional responsibilities and performs special projects as needed.
- Answers telephone, e-mails, letters, and replies to questions accordingly.
- Take and relay messages.
- Monitor visitor access and maintain security awareness.
- Receive and sort mail and deliveries.
- Participates in organizational functions and maintains informational and/or operational records.
- Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
- Perform other duties as assigned.
- General filing
- Prepare client and worker folders
- Restock supplies
- Receptionist for office
- Special projects
- Coordinates staff training and administrative events
- Other duties as required and may be subject to change
Benefits
- competitive medical, dental, vision and retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
