Music and Theatre Arts: Administrative Assistant II to serve as Technical Support Publications and Webmaster

Universities of Wisconsin•Eau Claire, WI

31d•Onsite

About The Position

This is an 80% university staff position in Music and Theatre Arts, beginning in September 2026. The working title is Technical Support-Publications and Webmaster, with the official title being Administrative Assistant II. This is an expected-to-continue assignment requiring a six-month probationary period. The expected hourly hiring salary will be based on qualifications and experience. The department has over 400 majors, minors, and certificate students. This position requires extensive knowledge of the department, its academic programs, and public programming. Independent action, decision-making, and excellent people and organizational skills are essential. Expertise in many computer applications, including Adobe Creative Suite (InDesign, Photoshop, Illustrator) at an advanced level for graphic design, MS Office, Dreamweaver, and Web maintenance software (Drupal) is required.

Requirements

Knowledge of website design and maintenance per departmental and campus requirements.
Knowledge of Microsoft Office Suite.
Advanced knowledge of Adobe Creative Suite and printing processes.
Ability to manage social media and content marketing for the department.
Ability to quickly learn new systems, software and processes.
Strong interpersonal skills to interact effectively and courteously with faculty, staff and students.
Strong communication skills.
Ability to creatively design professional-quality copy for all department events and to collaborate with faculty toward that end.
Ability to work with other campus units.
Ability to work independently with little direction from the immediate supervisor.
Demonstrated organizational skills to facilitate efficiency of service to faculty and students.
Ability to work at a fast pace under tight deadlines and adapt to changes.
Expertise in many computer applications, including the Adobe Creative Suite (InDesign, Photoshop, Illustrator) at an advanced level for graphic design, MS Office, Dreamweaver and Web maintenance software (Drupal).

Nice To Haves

Bachelor’s degree preferred.
Experience successfully navigating complex organizational policies and procedures.
Previous college/university experience may be considered an asset.
Experience with continuous process improvement may be considered an asset.

Responsibilities

Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to department operations according to established policies and procedures.
Serves as a primary point of contact for the department.
Identifies, troubleshoots, and resolves problems regarding technical systems and programs related to department operations.
May provide operational guidance and training on day-to-day activities of student workers and program staff.
Coordinates projects and program components including, scheduling and logistics, unit workflow, and identifies areas for process improvements.
Monitors the department, unit or program budget and expenses, and may assist in the development of program budget and projections.
Preparation of professional-quality copy, both print and digital, for all department-sponsored concert, recital, and special events programs and other department publications, including public posters, area mailers, the student handbook, conference materials, recruitment brochures, and other promotional materials.
Create digital materials for web and building screen displays and make regular updates to the department’s social media pages.
Functions as webmaster for the department’s extensive website which includes information about department admission procedures and policies, faculty biographies, curriculum requirements, event calendars, ensemble and program information, audio files, and photography.
Processes hiring student workers (40-45) for the department and provides oversight to the student workers who are part of Stage Crew (10-12).
Technical Support – Development of Programs, Brochures, Calendars (45%)
Technical Support – Department Webmaster, Social Media (15%)
Administrative and Instructional Support (5%)
Supervision of Student Employees (10%)
Concert Support (5%)