Administrative Assistant II - Department Only - 529901

The University of Alabama•Tuscaloosa, AL

2d•$18 - $22•Onsite

About The Position

The Administrative Assistant II provides administrative support for the operations of unit. Performs moderately complex and well documented administrative tasks. Acts as office liaison/receptionist. Receives and routes phone calls, emails, and/or guests. Maintains files and enters data. Drafts and sends communications on supervisor/departmental staff behalf. Reconciles P-Card/Concur for other staff/faculty against departmental budget. Performs some simple budget monitoring/entry. Operates standard office equipment such as personal computers, copiers, fax machines, etc. Oversees the administrative operations for the Office of Disability Services (ODS) at the University of Alabama. Serves as the first point of contact for individuals engaging with ODS and plays a critical role in ensuring efficient office operations, excellent customer service, and accurate record management in support of ADA compliance and student success. Provides clear information about ODS services, registration processes, and available campus and community resources. Coordinates a high volume of appointments for professional staff. Maintains electronic records by receiving, uploading, and documenting sensitive disability-related information. Ensures that student documentation and correspondence are accurately recorded and routed to appropriate accommodations specialists. Supports application processing, including reviewing and processing student registrations, assigning accommodations specialists, and conducting follow-up outreach. Supports leadership with administrative tasks, and maintaining compliance with university policies and procedures. Contributes to financial and logistical operations by coordinating travel and lodging for staff conferences and reconciling P-Card and Concur expenses in accordance with departmental guidelines. Supports outreach efforts and assists the ODS Testing Center during high-demand periods.

Requirements

High school diploma or GED and two (2) years of administrative experience; OR associate’s degree or higher.
Strong public relations and interpersonal skills.
Efficient verbal and written communication skills.
Ability to manage multiple priorities with strong attention to detail.
Strict confidentiality when handling sensitive information.
Basic technical skills, including proficiency in personal computer use (email, word processing, scheduling, and data entry) and Microsoft Office and Microsoft 365.
Ability to learn electronic records systems.
Knowledge of office equipment such as copiers and scanners, along with basic troubleshooting skills for document uploads and record systems.

Nice To Haves

Customer service experience in fast-paced environments.
Bookkeeping and/or the Concur system experience.
Experience coordinating and booking travel arrangements.

Responsibilities

Provides administrative support for the operations of unit.
Performs moderately complex and well documented administrative tasks.
Acts as office liaison/receptionist.
Receives and routes phone calls, emails, and/or guests.
Maintains files and enters data.
Drafts and sends communications on supervisor/departmental staff behalf.
Reconciles P-Card/Concur for other staff/faculty against departmental budget.
Performs some simple budget monitoring/entry.
Operates standard office equipment such as personal computers, copiers, fax machines, etc.
Oversees the administrative operations for the Office of Disability Services (ODS) at the University of Alabama.
Serves as the first point of contact for individuals engaging with ODS.
Ensures efficient office operations, excellent customer service, and accurate record management in support of ADA compliance and student success.
Provides clear information about ODS services, registration processes, and available campus and community resources.
Coordinates a high volume of appointments for professional staff.
Maintains electronic records by receiving, uploading, and documenting sensitive disability-related information.
Ensures that student documentation and correspondence are accurately recorded and routed to appropriate accommodations specialists.
Supports application processing, including reviewing and processing student registrations, assigning accommodations specialists, and conducting follow-up outreach.
Supports leadership with administrative tasks, and maintaining compliance with university policies and procedures.
Contributes to financial and logistical operations by coordinating travel and lodging for staff conferences and reconciling P-Card and Concur expenses in accordance with departmental guidelines.
Supports outreach efforts and assists the ODS Testing Center during high-demand periods.