Administrative Assistant II, Learning & Engagement

Stark State College•Stark State College - Main Campus (North Canton), OH

About The Position

The Administrative Assistant II provides high-level administrative support to the Learning & Engagement Division and its leadership, facilitating efficient operations by managing complex tasks, overseeing administrative processes, and serving as a key contact for internal and external stakeholders. The role coordinates divisional activities, improves operational efficiency, and supports compliance with college policies and procedures. It requires independent, proactive work, as well as guiding entry-level administrative staff and student workers. The position serves as a primary liaison for inquiries; coordinates calendars, meetings, appointments, and events involving multiple stakeholders; and prepares, proofreads, and edits reports, presentations, and other high-level documents. It also provides advanced support to leadership, faculty, and staff; organizes events and workshops; and maintains accurate, confidential, policy-compliant records.

Requirements

  • Associate’s degree in business, office administration, or a directly related field.
  • At least three years of administrative assistant experience; academic or office setting preferred.
  • Intermediate proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and other college-specific software such as Banner and Argos.
  • Intermediate proficiency with virtual meeting platforms such as Microsoft Teams and Zoom.
  • Intermediate proficiency with Adobe Suite products.
  • Strong organizational and project management skills, with the ability to handle multiple priorities.
  • Excellent typing and proofreading skills, confidentiality, and a professional demeanor.

Nice To Haves

  • Administrative assistant experience in an academic or office setting.

Responsibilities

  • Serve as a primary liaison for internal and external inquiries, ensuring prompt and professional responses.
  • Coordinate departmental calendars and schedule meetings, appointments, and events with multiple stakeholders.
  • Prepare, proofread, and edit reports, presentations, correspondence, and other high-level documents.
  • Prepare meeting materials and coordinate or create agendas.
  • Attend meetings, record minutes, and draft communications based on key points or outlines.
  • Organize and coordinate departmental or divisional events and workshops, including logistics and materials preparation.
  • Provide advanced administrative support to leaders, including deans, assistant deans, department chairs, and directors, as well as faculty and staff.
  • Maintain and update departmental or divisional records, ensuring accuracy, confidentiality, and compliance with college policies.
  • Guide entry-level administrative staff and student workers.
  • Manage complex administrative tasks and processes, coordinate divisional activities, and support operational efficiency.
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