Administrative Assistant II

State of Oklahoma

2d•$22

About The Position

Basic Purpose Positions in this job family are assigned responsibilities for providing administrative support to program areas and support functions or serve as an assistant to or provide administrative support to an administrator or an official. This may include responsibility for the administration of an agency program providing services to agency customers, maintaining various records, preparing correspondence, presentations, reports, or other materials, and performing or overseeing administrative operational functions such as bookkeeping or accounting, human resources, purchasing, contracts, or similar tasks. Typical Functions The functions performed in this job family will vary by level, unit and organization, but may include the following: Participates in projects as team member or team leader Develops and implements special procedures Initiates correspondence requiring knowledge of agency or program procedures and policies Develops and maintains confidential or complex files Interprets and advises internal and external customers on departmental or program rules, regulations, and laws Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties Represents agency, supervising official, or program area at meetings, conferences, or civic organizations Coordinates activities with internal and external customers Establishes educational and/or training programs Interviews callers, arranges appointments, and performs other office tasks and duties Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff. Trains or mentors other staff. Supervises subordinate staff. This includes supervising an administrative, clerical or technical clerical unit or staff responsible for performing a variety of duties. Level Descriptor Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. This is the full performance level where duties and responsibilities assigned are at the full performance level. Employees will establish and maintain positive working relationships, respond to internal and external customer inquiries according to applicable policies and procedures in written and oral form, perform assigned administrative and operational tasks, this may include editing and auditing various reports for accuracy and ensuring errors are corrected, inventory control and similar duties, and participate in team, unit, or office projects to improve the effectiveness and efficiencies in delivering agency services.

Requirements

Knowledge of spelling, punctuation, and business English
Knowledge of business mathematics
Knowledge of modern office methods and procedures
Knowledge of establishing and maintaining records
Knowledge of major policies and procedures governing assigned programs.
Ability to establish and maintain effective working relationships with internal and external partners, customers, and staff
Ability to perform confidential work and maintain confidentiality
Ability to interpret and respond to inquiries at various levels of complexity in accordance with agency policy, in written or oral form.
Bachelor’s degree plus one year of technical clerical, administrative, secretarial, or general office work, or an equivalent combination of education and experience.

Responsibilities

Participates in projects as team member or team leader
Develops and implements special procedures
Initiates correspondence requiring knowledge of agency or program procedures and policies
Develops and maintains confidential or complex files
Interprets and advises internal and external customers on departmental or program rules, regulations, and laws
Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties
Represents agency, supervising official, or program area at meetings, conferences, or civic organizations
Coordinates activities with internal and external customers
Establishes educational and/or training programs
Interviews callers, arranges appointments, and performs other office tasks and duties
Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff.
Trains or mentors other staff.
Supervises subordinate staff. This includes supervising an administrative, clerical or technical clerical unit or staff responsible for performing a variety of duties.