Administrative Assistant II - 79000884

State of Florida • Largo, FL

3d • Onsite

About The Position

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals. The Division of Condominiums, Timeshares and Mobile Homes, Bureau of Compliance, is seeking an Administrative Assistant II to perform administrative functions in the office. This position is part of the administrative assistant team and is responsible for the administrative functions in the office.

Requirements

• Two (2) years of relevant experience in customer service and administrative functions.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively with members within and outside of the organization.
• Good writing and reading comprehension.
• Customer service oriented.
• Good with time management and coordination.
• Ability to establish and maintain effective working relationships with others.
• Ability to prepare correspondence and administrative reports.
• Proficient in the use of technology including software, hardware, and data systems.

Responsibilities

• Opens and processes incoming complaints and sends acknowledgement letters to the public.
• Answers and routes telephone calls and coordinates reception duties, including greeting visitors to the office.
• Processes incoming and outgoing mail and packages.
• Monitors supplies and is responsible for all aspects of purchasing and vendor contact, including repairs and maintenance.
• Coordinates and completes public records requests.
• Reviews consumer complaints routed in the Department's Document Imaging System, open compliance cases in the Department's Licensing System, and assigns complaints to the appropriate staff members.
• Keeps track of walk-ins and ensures they are properly entered into Versa.
• Assists with hiring packages for new staff members including, but not limited to, scheduling interviews and work samples, collecting documents from the applicants, compiling documents and information for the hiring package, and forwarding documents to the Division HR Liaison.
• Arranges travel schedules and reservations, maintains the calendar(s), and coordinates meetings for the FEA and IS teams.
• Performs other related work duties as required.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage (i.e. individual and family coverage) to eligible employees.
• $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed