ADMINISTRATIVE ASSISTANT II

City of Amarillo

12d • Onsite

About The Position

Under general supervision, this position is responsible for clerical duties generated by two departments. Duties include checking job reports, handling calls from customers and field crews, dispatching calls to the field, and creating work orders.

Requirements

• A High School Diploma or its equivalent is required.
• A minimum of two (2) years of administrative or clerical experience is required.
• Must be able to perform basic mathematical calculations.
• Ability to handle stressful situations.
• Ability to use a personal and mainframe computer for data entry, word processing and accounting purposes.
• Ability to use standard office equipment such as a calculator, copier, two-way radio and multi-line telephone systems.

Responsibilities

• Takes calls and assists customers.
• Calculates and balances daily job reports.
• Logs water loss.
• Logs fire hydrant and water valve repairs.
• Enters main breaks and fire hydrant repairs into the R Drive.
• Creates and closes work orders and scans work orders into EDocs.
• Records and posts sewer complaints.
• Corresponds with the public by telephone.
• Enters and files daily log sheets.
• Creates and closes orders on complaint system.
• Dispatches and responds to radio traffic.
• Sorts, logs and enters meter records.
• Schedules locate for City owned utilities.
• Maintains records in data bases and spreadsheets.
• Works in various City owned programs such as Kronos, Hummingbird, Hanson, ARC Reader mapping.
• Performs various duties of the Administrative Tech position in their absence and as needed.
• Performs other job-related duties as assigned.

Benefits

• We are committed to providing the highest quality services to our community, and we believe that starts with our team.
• As a city, we are dedicated to supporting our employees and providing opportunities for growth and development.
• Our mission is to create a safe, prosperous, and thriving community, and we know that starts with attracting and retaining the best talent.
• We are proud of our city and the work we do, and we are excited to welcome you to explore career opportunities with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED