Administrative Assistant II - Pima Animal Care Center

Pima County • Tucson, AZ

22d • Onsite

About The Position

Pima Animal Care Center (PACC) is hiring an Administrative Assistant II to provide excellent customer service in our shelter clinic. In this position, you will support department operations by handling public inquiries, routing calls, and streamlining communication and administrative processes. You will also manage data entry, update digital records, and maintain organized electronic files for easy access.

Requirements

• Two (2) years of experience performing secretarial or administrative tasks providing support to a department, specialized program, or small business. (Relevant experience and/or education from an accredited college or university may be substituted.)
• One year with Pima County in an Administrative Assistant I position.

Nice To Haves

• Minimum three (3) years working in an animal shelter.
• Minimum three (3) years providing administrative support for an animal clinic.
• Bilingual (English/Spanish).

Responsibilities

• Responds to public and staff by providing general information pertaining to departmental or program activities
• Answers single- and multi-line telephones, routes calls and relays messages
• Resolves routine problems in person, by phone and through correspondence with complainant
• Requests specific information by telephone
• Checks documents for completeness and accuracy and issues licenses and permits
• Types and word processes a variety of documents such as correspondence, reports, forms, contracts, requisitions and claims
• Edits documents for grammar, punctuation, spelling and format
• Codes, confirms, enters, updates, and retrieves data using automated filing systems
• Verifies accuracy of data entered into the system and corrects information by making updates, additions or deletions as required, and prints reports
• Establishes and maintains filing systems and retrieves documents from files as required
• Researches document files and automated records for specific information
• Copies and distributes materials and acts as key operator for copy machine
• Reads, screens and directs mail and composes answers to routine correspondence
• Calculates fees, records payments and balances routine accounts
• Operates various office equipment such as typewriters, computer terminals and personal computers, facsimile machines, photocopiers and calculators
• Performing moderately complex word processing activities such as preparation of charts, graphs and tables
• Transcribing a variety of correspondence, reports and documents from dictating equipment
• Scheduling and arranging meetings, conferences, interviews and other appointments
• Training other staff members in office procedures and clerical activities
• Assigning and reviewing the work of staff performing typing, filing and other routine clerical activities

Benefits

• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed