Administrative Assistant II - Part Time

Adelphi University•Village of Garden City, NY

1d•Onsite

About The Position

Provide part-time clerical and administrative support to the department chair, faculty, and students. The position provides assistance with departmental communications, records management, scheduling, student services, digital files, office operations, and departmental activities. The Administrative Assistant 2 prioritizes essential administrative functions and provides support based on departmental needs within a 25-hour workweek. Pre-employment assessments on Microsoft Word and Excel will be conducted. Our union positions have excellent benefits including tuition remission for the employee, spouse and dependent children.

Requirements

Excellent interpersonal skills and professional etiquette appropriate for an academic environment.
Ability to prioritize workload according to volume, urgency, and departmental needs.
Ability to manage multiple administrative tasks effectively and accurately.
Excellent verbal and written communication skills.
Strong problem-solving skills to address routine inquiries and administrative processes.
Proficiency with Microsoft Office, including Word and Excel, as well as Google Workspace applications such as Google Forms and Google Sheets.
Ability to work with digital communication and social media platforms.
Ability to learn and use University administrative systems and online platforms.
Knowledge of or ability to learn University policies and procedures.
Ability to work independently while maintaining effective communication with the Department Chair, faculty, staff, and students
Ability to effectively manage challenging interactions and resolve routine conflicts while maintaining professionalism, patience, and appropriate communication.

Responsibilities

Provide clerical and administrative support to the Department Chair and faculty, including preparing documents, forms, correspondence, and meeting materials.
Provide routine information and assistance to students, faculty, staff, and visitors. Respond to routine inquiries and direct individuals to the appropriate University resources or personnel.
Schedule appointments, maintain departmental calendars, coordinate meetings, and assist with room reservations.
Maintain designated departmental records, databases, digital files, and filing systems. Ensure information is organized, accurate, and updated as needed.
Compose and respond to routine correspondence, prepare departmental digital mailings, and communicate routine information to students, faculty, staff, and University departments.
Collect, organize, retrieve, and format departmental information and data using Microsoft Word, Excel, Google Forms, Google Sheets, and applicable University administrative systems.
Prepare and process routine departmental and student forms and maintain related documentation.
Answer and screen incoming telephone calls, provide receptionist services, and refer calls, visitors, students, and other members of the University community to the appropriate individual or department.
Assist the Department Chair with routine budget activities, course planning, travel arrangements, and related administrative tasks.
Provide administrative support for departmental meetings, special events, conferences, and other activities as needed.
Process routine supply orders, monitor office supplies, verify deliveries, receive deliveries, and submit work orders when necessary.
Assist with the coordination of student employees, including communicating assignments and schedules as directed.
Assist with departmental social media, digital communications, and related content as assigned.
Utilize approved technology and online platforms, including Zoom, Canva, Adobe, Slack, Google Drive, and other departmental systems, to support routine departmental operations.
Perform other job related duties as assigned.