Administrative Assistant II, Medical

University Health Network • Toronto, ON

1d • CA$26 - CA$32 • Onsite

About The Position

The Medical Administrative Assistant II will support three physicians within the department of Physical Medicine & Rehabilitation. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Requirements

• Completion of Secondary School or recognized equivalent
• Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
• Two (2) years related administrative support experience
• Excellent organizational and time management skills
• Excellent interpersonal, verbal and written communication skills
• Able to operate effectively in an interdisciplinary team

Nice To Haves

• Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is an asset
• Experience working with online survey and research database tools an asset
• Previous on-the-job computer/word-processing in a Microsoft Office environment is preferred
• Experience working in a health care environment is an asset
• Knowledge of medical terminology is an asset

Responsibilities

• Answer office phone, including triaging urgent patient calls
• Schedule time sensitive clinic patients within the Epic system
• Manage physician calendars including scheduling meetings and appointments
• Prepare meeting agendas and take accurate meeting minutes
• Support academic requirements including physician CV updates, activity reports, and organizing learners/students
• Coordinate elective student placements and support onboarding and evaluations for residents and fellows
• Support billing processes and monthly reconciliation
• Submit and track expense reimbursement forms and credit card reconciliations
• Support research-related financial activities including onboarding, offboarding, and research grant account setup
• Submit internal UHN digital requests, hardware and telephone request forms with appropriate FC and signing authority knowledge
• Order and maintain office supply inventory
• Assist with conference registration and related logistics

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED