Administrative Assistant II – Cardiopulmonary Rehabilitation

Cleveland Clinic•Akron, OH

3d•Onsite

About The Position

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. As an Administrative Assistant, you’ll play an important role in keeping daily operations running smoothly and supporting a coordinated experience for patients and caregivers. This position helps allow clinical teams to stay focused on patient care while strengthening communication and coordination among nursing, administrative teams, and providers. Working from an Epic workstation, you’ll schedule patients appropriately for Cardiopulmonary Rehabilitation services in Akron or Bath. Strong phone and computer skills, attention to detail, and the ability to coordinate multiple priorities are important for success in this role. A caregiver in this position works days from 7:30 a.m. – 4:00 p.m. No weekends or holidays.

Requirements

High school diploma or GED
3 years of office experience
Experience using Microsoft office Suite products (Outlook, Word, Excel, and Power Point)
Completion of on-line Skills Assessment for demonstrated proficiency level
Demonstrate exceptional clerical, communication, and organizational skills

Nice To Haves

Associate’s degree
Typing proficiency of 35 wpm with accuracy

Responsibilities

Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
Administer calendar and schedule management.
Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
Provide coverage of other areas such as front end, point of service and registration.
Coordinate management functions and assist in special projects.