Administrative Assistant I, Part-Time

Molloy College•Village of Rockville Centre, NY

2d•$20•Hybrid

About The Position

This position supports the administrative, public and student facing operations of the Speech, Language and Hearing Center. This position serves as the first point of contact for all clients and their caregivers, as well as students (clinicians) and faculty (clinical educators) who supervise within the clinic. Responsibilities include managing office correspondence, including postal mail and email communications, and appropriately directing phone calls. The position also requires maintaining appropriate interpersonal relationships with students, faculty, staff, peers, and clients while ensuring the confidentiality of faculty, student, and staff records. Additional duties may be assigned as needed.

Requirements

High school diploma or GED
1 to 3 years of work-related experience
Microsoft Office (Outlook, Word, PowerPoint, Excel)
Strong communication and organizational skills
Compliance with all HIPAA and FERPA regulations

Nice To Haves

Jenzabar Software

Responsibilities

Serves as the first point of contact for all clients and their caregivers, as well as students and faculty.
Manages office correspondence, including postal mail and email communications, and directs phone calls.
Maintains appropriate interpersonal relationships with students, faculty, staff, peers, and clients.
Ensures the confidentiality of faculty, student, and staff records.
Records attendance and payment information electronically using Excel spreadsheets.
Generates invoices and collects payments.
Communicates with clients, clinicians, the clinic director, and clinical educators via telephone and email to schedule and confirm appointments and communicate cancellations.
Assists with setting up cameras to record weekly sessions.
Troubleshoots the camera system when glitches occur.
Assists students with accessing recorded sessions.
Participates in the organization of events, including room reservations and flyer creation.