Administrative Assistant I - 529258

The University of Alabama • Tuscaloosa, AL

1d • Onsite

About The Position

The Administrative Assistant I provides administrative support for the operations of unit. Performs routine and well documented administrative tasks. Acts as office liaison/receptionist. Receives and routes phone calls, emails, and/or guests. Maintains files and enters data. Operates standard office equipment such as personal computers, copiers, fax machines, etc. Coordinates front office operations alongside other Administrative Assistants in the department. Manages phone lines, schedule appointments, check-in student clients, manage aspects of therapist schedules, and other customer service activities. Provides a professional, pleasant, and welcoming first point of contact for clients. Remains calm but firm and follow established procedures when clients are often in acute distress during their first contact. Observes appropriate professional boundaries and operate the administrative area in an orderly fashion. Completes required training and promoting a safe, hospitable, and respectful workplace.

Requirements

• High school diploma or GED or higher.
• Solid computer skills (transcription, word processing, database, publishing, etc.).
• Excellent verbal and written communication skills.
• Ability to manage clients who are demanding or threatening until a counselor intervenes.
• Knowledge of office equipment.
• Working knowledge of center procedures and decision trees.
• Demonstrated commitment to supporting all students.

Nice To Haves

• Experience in medical or mental health care agencies.

Responsibilities

• Acts as office liaison/receptionist.
• Receives and routes phone calls, emails, and/or guests.
• Maintains files and enters data.
• Operates standard office equipment such as personal computers, copiers, fax machines, etc.
• Manages phone lines, schedule appointments, check-in student clients, manage aspects of therapist schedules, and other customer service activities.
• Provides a professional, pleasant, and welcoming first point of contact for clients.
• Remains calm but firm and follow established procedures when clients are often in acute distress during their first contact.
• Observes appropriate professional boundaries and operate the administrative area in an orderly fashion.
• Completes required training and promoting a safe, hospitable, and respectful workplace.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees