Administrative Assistant I (Temp.)

Community Health Center Network•San Leandro, CA
•$0 - $26

About The Position

The Administrative Assistant I provides administrative support to management staff, including group scheduling, meeting planning and materials preparation, room booking, travel arrangements, and maintenance of administrative files. The role tracks, files, and distributes policies and procedures generated through the Management Team and supports front desk operations, including mail handling, greeting visitors, and coordinating member and provider mailings while ensuring HIPAA compliance. The position also involves coordinating and completing tasks and special projects in a team environment. Additional duties include sorting incoming claims for Docustream, processing checks and invoices, preparing specialty provider checks for mailing, handling recurring mailings, and providing clerical support for claims and provider dispute resolutions. The Administrative Assistant helps maintain office supplies and inventory and supports efficient day-to-day office operations. The position is temporary and part-time, with no supervisory responsibilities.

Requirements

  • At least two years of experience in administrative support.
  • At least two years of experience working with database, spreadsheet, and/or word processing software.
  • Ability to respond to situations with little supervision.
  • Ability to create and work with documentation, correspondence, presentations, and reports using database, spreadsheet, and word processing software.
  • Ability to prioritize multiple projects and manage concurrent deadlines in a fast-paced environment aligned with agency goals.
  • Commitment to customer service.
  • Ability to offer and receive constructive criticism.
  • Clear communication and cooperative working skills with agency personnel and diverse social and economic communities.
  • Ability to turn raw content into finished documents or presentations.
  • Ability to make decisions based on understanding of the underlying process.
  • Attention to detail while maintaining a view of the broader context.
  • Excellent written and verbal communication skills for a diverse patient population.
  • Strong time management and organizational skills, attention to detail, and ability to work independently with limited supervision.
  • Strong computer skills and proficiency in Microsoft Word, Excel, and PowerPoint.
  • Understanding of the managed care industry and healthcare.
  • Understanding of community health centers.

Responsibilities

  • Coordinate meetings, prepare meeting materials, book rooms, and arrange travel.
  • Perform front desk duties, including answering phones, sorting incoming mail, preparing outgoing mail, receiving deliveries, scheduling meetings, preparing meeting rooms, and greeting guests and members.
  • Sort incoming claims and prepare them for Docustream.
  • Receive and process incoming checks and invoices.
  • Prepare specialty provider checks for weekly mailing.
  • Process daily and weekly mailings, including UM, new member handbook requests, and returned mail.
  • Provide clerical support for claims and provider dispute resolution mailings.
  • Maintain office supplies and inventory to support efficient day-to-day office functions.
  • Coordinate and complete duties and projects within a team environment with co-administrative support staff.
  • Track, file, and distribute policies and procedures generated through the Management Team.
  • Perform other duties as assigned.
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