Administrative Assistant / Highway to Hope (Aiken)

State of South CarolinaAiken County, SC
Hybrid

About The Position

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Highway to Hope (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801 But will primarily work in the Community. As the Administrative Assistant / Highway to Hope (Aiken), you will provide clinical support and coordination for the Highway to Hope program to promote the recovery and wellness of individuals served.

Requirements

  • A high school diploma and work experience that is directly related to the area of employment.
  • Ability to lift 25 pounds and operate a state vehicle.
  • Have good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
  • Have knowledge of the principles, policies and practices of office management.
  • Have the ability to effectively plan, organize and prioritize work activity.
  • Have the ability to exercise judgment.
  • Have the ability to operate the RV/Mobile Unit.
  • Have a valid driver's license and dependable and reliable transportation.
  • Have the ability to drive and operate the mobile RV.
  • Have the ability to set up and operate IT equip, generator, electrical, and plumbing for the RV.
  • Have the ability to tolerate outside temperatures and conditions.
  • Have the ability to climb stairs on the unit.
  • Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

Nice To Haves

  • A bachelor's degree may be substituted for the related work experience.
  • Experience with operating a RV/Mobile unit, patient care, taking vitals, and scheduling appointments.
  • Bilingual abilities in English and Spanish (or another language) are a plus.

Responsibilities

  • Coordinate the H2H Program to include but not limited to developing schedule of stops, driving vehicle to/from locations, setting up vehicle, notifying of maintenance needs, data collection/ metrics, assisting with Memorandums of Agreement, developing monthly calendar and seasonal calendar of stops and pop-up clinics, marketing program according to BHDD guidelines, interacting with partners, collaborating with community partners and participating in public relations events.
  • Assist with patient registration, intake, engagement, discharges, and scheduling of appointments for H2H patients. This includes but is not limited to scheduling appointments for the RN, MD, APRN, MHP, Housing, and Entitlements.
  • Provide documentation complying with federal/state requirements. (Documentation must be completed same day 90% of the time.)
  • Serve as back up for Engagement Specialist and re-engages ABMHC patients via phone calls, letters and use of reports. All engagement efforts are documented in Avatar.
  • Participate in supervision, meetings and completes training as required.
  • Comply with Corporate Compliance and Risk Management policies and plans.
  • Perform additional administrative tasks for agency.

Benefits

  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • S.C. Deferred Compensation Program available
  • Retirement benefit choices
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)
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