Administrative Assistant / Front Desk, Early Phase Clinical Research – Dallas, TX

Fortrea•Dallas, TX

3d•Onsite

About The Position

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US. We are currently seeking an Administrative Assistant/Front Desk, to greet, receive, and route all visitors, clients, and or vendors while routing incoming calls and performing clerical tasks for clinic. The preferred candidate will be seasoned in multi-tasking and be able to problem solve independently throughout shift. This is a full-time, Monday - Friday 8am - 4:30pm office-based position in Dallas, TX. If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug. Many are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, you´ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you´ll touch many patient´s lives around the world.

Requirements

High School Diploma or equivalent; Associates Degree preferred
Working knowledge of computers and programs (e.g., Word, Excel).
Excellent command of the English language, both oral and written.
Unquestionable customer service skills and ability to be persistent while maintaining tact.
2-3 years of applicable experience (administrative assistant, office, medical office, hospital, homecare, research environment).
Regular and consistent attendance.

Nice To Haves

Fortrea may consider relevant and equivalent experience in lieu of educational requirements
Knowledge of science or a scientific background is preferred.

Responsibilities

Act as a receptionist by pleasantly greeting and directing visitors having business with the company.
Ensures that all visitors have temporary security identification and are escorted from the lobby into appropriate business area.
Provides administrative support for specified individuals (e.g. opening mail, screening phone calls, photocopying, word processing, and filing).
Supports department’s efforts on scheduling activities (e.g. client visits, scheduling meetings, maintaining calendars, agendas, etc.) as needed.
Creates FedEx packages, makes photocopies, and stuffs envelopes.
Maintains an employee contact list.
Sorts departmental mail, orders office supplies (including paper for copy machines and fax machines) and helps to keep the copy and mail rooms neat and clean.
Initiates service calls for required office equipment repairs.
Performs other related duties as assigned.