Administrative Assistant - Front Desk

ROYAL OAKS•Sun City, AZ

15h•Onsite

About The Position

Be the welcoming presence that keeps our retirement community running smoothly—where your organization, warmth, and attention to detail help residents, guest, and staff feel supported every day. This position is responsible for answering incoming calls, directing calls to appropriate areas, providing direction to guests on our property, flow of correspondence, requisition of supplies and additional clerical duties intended to enhance productivity and efficiency in the Marketing Department.

Requirements

Excellent verbal and written communication skills and ability to follow written and oral instructions.
Computer proficiency ---Microsoft Word/Excel, Outlook and Internet.
Able to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.
Able to multitask and good organizational skills.
Able work independently, exercising sound judgment.
Demonstrated values of teamwork and integrity.
Must be able to complete training on computer and/or other devices.
Maintain competency in the position and knowledge of trade/industry advances and new technologies.
Must be able to effectively communicate in English with all levels of staff, residents, and guests.
High school diploma or GED equivalent required.

Nice To Haves

Preferably has completed coursework in administrative practices from an accredited program.
Preferably two years of progressive responsibility as a receptionist in a health care environment; or a combination of education, training and experience that would ensure the effective execution of the duties of the job.
If applicable, has a Certificate of Completion for memory care services training or obtains within 30 days of hire and complies with annual certification requirements.

Responsibilities

Professionally administers all incoming calls. Ensures phone calls are redirected appropriately.
Greets guests in a professional, friendly, hospitable manner.
Handles daily door-tabs checks, including notification of Security when necessary.
Performs a variety of clerical duties including but not limited to ordering resident name tags, typing memos, correspondence, reports and other documents, making photocopies for residents, checking and sending faxes, and assigning Wi-Fi codes to visitors.
Receives and signs for medication deliveries with follow-up calls to the residents.
Receives, sorts and forwards incoming mail. Maintains and routes publications.
Oversees the front lobby area to ensure the area remains clean and secure.
Assists in the ordering, receiving, stocking and distribution of office supplies.
Assist with other related clerical duties such as photocopying, faxing, filing and collating for a variety of departments.
Operates and maintains duplicating machines and related tools and equipment in the workroom.

Benefits

Medical, dental, vision benefits start the first day after the month you're hired! (Full-time only)
Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
Choice of Two Affordable Medical Plans – Starting as low as $82/ paycheck for employee-only coverage (Full-time only).
On-Campus Medical Providers
Six Annual Paid Holidays
Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
Cash in Unused PTO Hours
Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
Tuition Reimbursement Program – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
Career Growth Opportunities
FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
Annual Shoe Reimbursement
Uniform & Reimbursement
Covered Parking
Employee Meal Discount
Free Starbucks Coffee
Exclusive Employee Discount Program
Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.