Administrative Assistant / Front Desk Coordinator

YMCA of Memphis & the Mid-South•Memphis, TN

5h•Onsite

About The Position

The part-time Administrative Assistant / Front Desk Coordinator serves as the first point of contact for members, guests, and staff. This role is responsible for delivering exceptional customer service while supporting daily administrative operations. The ideal candidate is professional, organized, and welcoming, with the ability to multitask in a fast-paced environment.

Requirements

Strong communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Basic proficiency in Microsoft Office (Outlook, Word, Excel)

Nice To Haves

Welcoming, Nurturing, Determined, Hopeful, and Genuine behavioral characteristics

Responsibilities

Greet all guests and visitors with a friendly and professional demeanor
Answer and direct general inquiries
Provide accurate information about programs, services, and facility policies
Maintain a clean, organized, and welcoming front desk area
Assist with data entry, filing, and general office organization
Support scheduling, calendar coordination, and basic reporting tasks
Monitor and respond to general email inquiries as needed
Assist leadership with special projects and operational tasks
Ensure adherence to facility policies and procedures
Communicate effectively with staff across departments to support daily operations
Help manage traffic flow and ensure a smooth check-in experience during peak hours
Maintain confidentiality of organizational information