Administrative Assistant for Contracts and Credentialing [1378]

Texas Panhandle Mental HealthAmarillo, TX
Onsite

About The Position

The Administrative Assistant for Contracts and Credentialing will be responsible for maintaining ethical and professional communications, processing background clearances, managing provider contracts in an Excel database, preparing and processing contract documents, reporting on HHSC contract requirements, serving as Secretary of the Credentialing Committee, updating credentialing applications and files, participating in provider education, serving as a contact for assigned contracts, maintaining databases for providers and assets, performing primary source verification, managing insurance claims, preparing contracts and amendments, handling third-party billing, preparing various reports, serving as backup for audits, and potentially providing presentations. The role also includes submitting data and reports, adhering to the TPC Business Code of Conduct, and performing other essential functions.

Requirements

  • High school diploma or GED
  • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test
  • One (1) year of clerical work experience
  • Computer knowledge, organizational, and basic clerical skills
  • Proficient computer skills, which include Microsoft Word and Excel
  • Ability to review and analyze data
  • Willingness to learn and take on additional tasks as necessary
  • Excellent written and verbal communications skill
  • Ability to read, analyze, interpret, and discuss complex legal documents, general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from staff, top management, public groups, and/or board of directors
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to create and interpret bar graphs
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Must have a valid Texas driver’s license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Nice To Haves

  • Strong overall knowledge of the operations of a community center with at least one (1) year relevant work experience
  • Previous experience with managing contracts
  • Ability to learn new technologies quickly and thoroughly while effectively communicating technical information to non-technical personnel
  • Ability to prioritize tasks in a high-paced environment
  • Ability to apply advanced problem-solving capabilities to troubleshoot issues in an efficient manner
  • Ability to effectively interpret data using programs such as Microsoft Excel and to generate reports to provide insight into complex matters
  • Strong Microsoft Excel skills

Responsibilities

  • Maintain ethical and professional communications at all times using respectful Trauma-Informed Care language.
  • Process background clearances for contractors and volunteers.
  • Maintain Excel database for all provider contracts, including tracking and collection of required contractor documentation.
  • Prepare letters and contract packets for contractors, scan executed contracts, add them to the database, send electronic copies to Senior Leadership and Accounts Payable, and file contract documents.
  • Responsible for weekly reporting of HHSC contract requirements to the Senior Leadership Team, including submitting and analyzing data sent to HHSC.
  • Serve as Secretary of the Credentialing Committee, attending meetings, preparing files for credentialing, and taking minutes.
  • Update credentialing applications and files along with the contracts.
  • Prepare and maintain correspondence, reports, forms, and memos.
  • Participate in the development and provision of provider education/technical assistance standards, contract requirements, and rules.
  • Serve as contact for all assigned contracts and as liaison between contractors and Center department contract administrators.
  • Maintain database of current and potential providers using a desktop to ensure accurate information.
  • Maintain contract files and database of all Center contractors.
  • Responsible for primary source verification for initial credentialing and re-credentialing renewals, ensuring criminal history clearances are performed on external providers.
  • Serve as facility coordinator with TPC’s insurance contractor and maintain database for all assets insured by contractor.
  • Responsible for submitting insurance claims and coordinating vehicle utilization, claims recovery, and accident documentation.
  • Under the direction of the Contracts Manager, prepare contracts and amendments for execution.
  • Responsible for third party billing and receipt of revenue generating contracts.
  • Prepare various reports in support of multiple programs.
  • Serve as backup for monthly audits and semi-annual audits for COS grant.
  • May be responsible for providing presentations to both internal and external boards and committees.
  • Attend training as required by agency standards.
  • Submit all data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to administration.
  • Perform other essential functions and tasks necessary to carry out the purposes of the position.
  • Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards are compromised.

Benefits

  • Medical
  • Urgent Care visits for a low $10 co-pay
  • Dental
  • Vision
  • Employer paid life insurance (1.5 times employee’s salary)
  • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary.
  • Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
  • Paid time off – PTO accrual, Holidays
  • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
  • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
  • 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
  • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
  • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
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