Administrative Assistant for Continuing Education and Workforce Development

Robeson Community College•Lumberton, NC

About The Position

The incumbent is responsible for providing basic clerical and office support for the faculty/staff of Continuing Education and Workforce Development. The incumbent will have the following duties & responsibilities: Greeting students, visitors, employees, and peers with a pleasant, professional disposition. Handling customer questions and problems in a timely, courteous manner. Handling all correspondence (oral, written, or electronic) with confidentiality. Performing basic clerical tasks via photocopier, fax machine, shredder, etc. Sorting and routing incoming/outgoing mail and correspondence. Receiving, screening, and placing telephone calls using proper etiquette. Ordering materials and supplies following prescribed procedures. Typing documents from rough drafts or dictation at 35-40 words per minute with no mistakes. Establishing and maintaining paper and electronic files. Arranging for meetings and conferences with staff and the general public. Preparing memos, letters, and other forms of correspondence as directed using Microsoft Office Suite; Creating, editing, and proofing a variety of documents accurately. Preparing minutes of meetings, agendas, lists, etc. from rough copy or dictation. Prepare payroll, contracts, metric reports as directed using Microsoft Office Suite. Using special features and integration capabilities of the prescribed software packages. Entering basic alphanumeric data into computer database software and verifying it for accuracy. Formatting data as directed; Creating reports and business graphics from data, if required. Effectively utilize Registration Management System (Colleague) functions to build sections and register students to include SECT, RGN, RGST, EVAL, XATT, TRER, etc…. Stay current with program admission requirements. Represents programs at functions in absence of faculty. Communicating the manager’s instructions to various individuals accurately. Furnishing or obtaining information from/for the manager with other managers accurately. Operating and transcribing voice messages from answering machines and similar voice mail devices. Participating in community college sponsored or endorsed professional/personal development activities as requested while Promoting Robeson Community College with local, state, regional, and national citizenry. Pursuing professional development course, seminars, workshops, and institutes designed to enrich and/or enhance the quality of secretarial support provided to the office and staff. Providing facilities scheduling and management support as requested. Familiar with social media (Facebook, Twitter). Assist with registering evening classes as needed. Participating in staff meetings called to expedite the business of the college. All other duties as assigned.

Requirements

An Associate Degree in Office System Technology or a business-related program from an accredited institution.
A minimum of two years’ work experience in administrative office management OR five years’ work experience as an administrative assistant.
Typing at 35-40 words per minute with no mistakes.
Proficiency in Microsoft Office Suite.
Familiarity with social media (Facebook, Twitter).

Nice To Haves

Experience with Registration Management System (Colleague) functions.

Responsibilities

Greeting students, visitors, employees, and peers with a pleasant, professional disposition.
Handling customer questions and problems in a timely, courteous manner.
Handling all correspondence (oral, written, or electronic) with confidentiality.
Performing basic clerical tasks via photocopier, fax machine, shredder, etc.
Sorting and routing incoming/outgoing mail and correspondence.
Receiving, screening, and placing telephone calls using proper etiquette.
Ordering materials and supplies following prescribed procedures.
Typing documents from rough drafts or dictation at 35-40 words per minute with no mistakes.
Establishing and maintaining paper and electronic files.
Arranging for meetings and conferences with staff and the general public.
Preparing memos, letters, and other forms of correspondence as directed using Microsoft Office Suite.
Creating, editing, and proofing a variety of documents accurately.
Preparing minutes of meetings, agendas, lists, etc. from rough copy or dictation.
Prepare payroll, contracts, metric reports as directed using Microsoft Office Suite.
Using special features and integration capabilities of the prescribed software packages.
Entering basic alphanumeric data into computer database software and verifying it for accuracy.
Formatting data as directed.
Creating reports and business graphics from data, if required.
Effectively utilize Registration Management System (Colleague) functions to build sections and register students to include SECT, RGN, RGST, EVAL, XATT, TRER, etc…
Stay current with program admission requirements.
Represents programs at functions in absence of faculty.
Communicating the manager’s instructions to various individuals accurately.
Furnishing or obtaining information from/for the manager with other managers accurately.
Operating and transcribing voice messages from answering machines and similar voice mail devices.
Participating in community college sponsored or endorsed professional/personal development activities as requested while Promoting Robeson Community College with local, state, regional, and national citizenry.
Pursuing professional development course, seminars, workshops, and institutes designed to enrich and/or enhance the quality of secretarial support provided to the office and staff.
Providing facilities scheduling and management support as requested.
Assist with registering evening classes as needed.
Participating in staff meetings called to expedite the business of the college.
All other duties as assigned.