Administrative Assistant - Counseling Center (Part-Time)

Christian Theological Seminary•Indianapolis, IN

13d•Onsite

About The Position

The CTS Counseling Center is seeking a dedicated and service-oriented Administrative Assistant to serve as the first point of contact for clients. This part-time opportunity is ideal for someone who brings warmth, professionalism, and strong organizational skills to every interaction - while supporting a mission-driven environment focused on care, confidentiality, and excellence. Christian Theological Seminary (CTS) is a fully accredited ecumenical graduate school located in Indianapolis, IN, related to the Christian Church (Disciples of Christ) and serving the whole people of God. We welcome all faiths to explore/ engage in an intellectually rigorous, spiritually formative, and emotionally supportive education that equips our students to go out into all the world and serve--whether that is in the church or out in the community. CTS also offers a robust counseling program that provides professional counseling preparation and spiritual/theological integration for those training to become mental health counselors, marriage and family therapists, pastoral psychotherapists, and spiritual care specialists. The Administrative Assistant provides essential front desk and administrative support to ensure the Counseling Center operates efficiently and within best practices while delivering a positive client experience. This role plays a critical part in maintaining smooth day-to-day operations and supporting clinical staff.

Requirements

High School Diploma or equivalent required.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Professional and pleasant manner.
Strong organizational and problem-solving skills.
Proficient in using standard and typical office equipment (i.e., computer keyboard, mouse, telephone).
Excel experience preferred.

Nice To Haves

Associate's Degree or Bachelor's Degree preferred.
Previous experience in a mental health/behavioral health setting and/or medical office setting preferred.

Responsibilities

Perform all front desk duties, including check-in for patients and referrals for unaccepted or referred out clients.
Answer walk-in questions.
Create prospective client charts in the EHR system and ensure all recorded data is thorough and accurate.
Manage client forms in the EHR system.
Maintain call and referral log.
Perform opening and/or closing procedures.
Maintain HIPAA compliance and confidentiality standards.
Prepare computer-generated reports as directed by the Manager of Operations and/or Clinic Director.
Coordinate building/facilities matters with the Manager of Operations and/or Butler as directed.
Coordinate security issues with Butler Police when necessary.
Attend Counseling Center staff meetings as scheduled.
Oversee work-study students who work the same shift.
Assist with disseminating Counseling Center communications in consultation with the Manager of Operations and/or Clinic Director.
Perform other duties as assigned.