Administrative Assistant, Continuing Education
Heartland Community College•Normal, IL
•Onsite
About The Position
We seek applicants for a part-time position to provide administrative support and assist with the day-to-day operations of Continuing Education (CE). This role is responsible for providing excellent customer service to staff, instructors, and participants.
Requirements
- Associate degree or appropriate experience/education
- Keyboarding competency
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational skills, attention to detail, and problem-solving and decision-making ability
- Demonstrated ability to work independently and function professionally under pressure
- Demonstrated ability to work well as a team member and interact effectively and inclusively within a diverse campus community
- Proficiency with Microsoft Office applications
- Ability to work occasional evening and/or weekend hours as needed
Nice To Haves
- Work experience in a professional office environment
- Familiarity with the community college environment.
- Proficiency with Canva
Responsibilities
- Support staff with day-to-day operations, including but not limited to conducting daily room checks and reporting issues with room scheduling and technology needs; and ensuring instructors have necessary materials.
- Coordinate the delivery of CE instructor packets and appropriate class supplies/materials.
- Deliver instructor packets for on-campus CE classes and assign the delivery of instructor materials to off-campus locations.
- Provide backup support for customized training processes, including setting up contracts, invoicing clients, and periodic reporting.
- Support the development of CE booklets by proofing and performing other associated tasks as needed during each booklet production cycle.
- Assist with meetings, workshops, and special events, providing backup support for the coordination of food and catering arrangements.
- Provide backup support for functions such as phone and walk-in registrations, room scheduling changes, and processing requisitions/vouchers for purchases.
- Assist with staffing and scheduling Kids at Heartland summer greeters, and covering absences as needed.
- Maintain functional and technical process documentation.
- Completion of miscellaneous tasks as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
