Administrative Assistant - Clubhouse

Vinfen•Haverhill, MA

6d•$21 - $21•Onsite

About The Position

The Clubhouse Administrative Assistant will oversee the clerical and administrative duties within one of Vinfen's Clubhouses for adults with psychiatric conditions. The role involves welcoming members and visitors, maintaining service, billing, utilization management, and program administrative protocols. The position also requires engaging with Clubhouse membership in the completion of administrative duties.

Requirements

High school diploma or equivalent is required.
Knowledge of personal computer applications and equipment.
Organizational and communication skills.
Ability to work in a professional and courteous manner.
Ability to lift at least 25 pounds using proper lifting techniques.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand and move around the facility.
Ability to speak, hear and communicate with persons served, staff and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Clerical training preferred.
In some instances, experience may be substituted for academic training.

Responsibilities

Answering telephones and directing calls to the proper party, assisting with phone messages, and checking messages.
Maintaining corporate phone listings.
Directing inquiries and questions to proper parties.
Maintaining the fax machine, sending faxes, and distributing faxes to mailboxes.
Maintaining the process for outgoing mail and managing supplies such as envelopes, mailing materials, and stationery.
Preparing forms for submission to Vinfen, billing, etc., as directed by the Program Director.
Preparing standard reports as directed by the Program Director.
Performing other administrative support tasks such as typing correspondence and preparing spreadsheets.
Engaging and working in tandem with Clubhouse membership in the completion of administrative duties.
Performing other related duties as required.
Welcoming visitors and directing them to the proper staff person or work area.
Maintaining the postage machine and ensuring appropriate postage on outgoing mail.
Distributing mail to mailboxes and maintaining/updating mailboxes as needed.
Sending regular and express mail packages.
Processing service delivery documentation.