About The Position

This highly skilled paraprofessional position requires the exercise of considerable initiative, independent judgment, high-level administrative work, and discretion to support and facilitate the role of the Clinical Affairs Faculty and the Clinical Affairs Department. The position reports to the Chair of Primary Care, Clinical Affairs.

Requirements

  • Associate degree from an accredited educational institution in a related field.
  • Work-related experience as an administrative assistant.
  • Excellent time management and organization skills
  • Strong technical skills including Microsoft Outlook, Word, Excel, and PowerPoint, Telecommunications software (Ex: Zoom), Web-based software, Adobe PDFs.
  • Ability to work independently on complex and confidential issues.
  • Experience preparing reports.
  • Ability to establish and maintain effective working relationships with the University and COM communities.
  • Excellent communication skills.
  • Ability to establish and maintain effective working relationships with the University Community.
  • Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

Nice To Haves

  • Bachelor’s degree in business administration or related field.
  • Work-related experience as an administrative assistant in a healthcare-related or medical education field.
  • Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff, and others).

Responsibilities

  • Provides overall administrative support to the Chair of Primary Care and the Division Chiefs under the Department of Primary Care in the College of Osteopathic Medicine (COM) :
  • Takes proactive initiative to support the daily functioning of the Chair and Division Chiefs.
  • Manages the Chair and Division Chiefs’ appointment calendar and coordinates with others within the COM, University, and outside entities to meet scheduling needs.
  • Assists Chair and Division Chiefs in preparing for lectures, labs, and all things related to delivering curriculum to students.
  • Develops and maintains syllabi, evaluations, schedules, etc., related to clinical courses using approved software, including Canvas, One45 (Acuity Insights), and other software platforms used in the tracking and delivery of the clinical curriculum.
  • Collaborates with the Clinical Affairs and Biomedical Affairs departments’ staff and faculty, the medical education department, the medical registrar, students, and others in the COM (and at clinical sites where applicable) to ensure timely and accurate communication regarding student schedules, assignments, clinical curriculum, evaluations, and grading.
  • Helps to administer and proctor examinations, including applicable NBOME COMAT examinations, according to required protocols.
  • Coordinates and disseminates a variety of internal and external communications and records in support of the student’s curriculum experiences.
  • Assists in travel arrangements and related events.
  • Manages multiple competing priorities and schedules simultaneously.
  • Assists in projects related to the Department of Primary Care and in the Simulation and Standardized Patient Center:
  • Takes responsibility for assigned projects, completing related tasks, and identifying and implementing strategies to improve processes and procedures related to the projects.
  • Develops and maintains standard operating procedures (SOPs) for departmental processes and implementation of COM policies
  • Creates and maintains accurate files related to the departments, committees, events, and assigned projects.
  • Effectively communicates with members of the team to ensure accurate record-keeping.
  • Facilitates the timely completion of assigned tasks through regular reminders and follow-ups ahead of deadlines.
  • Assists in the development of written and printed materials for projects, accreditation, curriculum documents, events, etc.
  • Helps to maintain documents related to faculty and staff within the department.
  • Professionally represents the COM.
  • Develop meaningful relationships while maintaining confidentiality and discretion in communications.
  • Ensure frequent and timely follow-up communications, proactively identify needs and resolve communication gaps.
  • Participates in the College of Osteopathic Medicine events, including conferences, white coat ceremony, graduation, etc.
  • Serve on committees as assigned.
  • Completes other duties as assigned.

Benefits

  • The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents.
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