Administrative Assistant, Category 3

BC College of Nurses and Midwives•Vancouver, BC

3d•Hybrid

About The Position

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable. As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make. BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

Requirements

Hold a high school diploma and have at least two years of related experience
Ability to type at least 50 wpm
Demonstrate intermediate skills in standard office software applications, in particular, Microsoft Office Suite (Word, Excel and Outlook)
Ability to exercise some degree of independence of judgment and action
Ability to organize own work and establish priorities without continuous supervision
Ability to follow procedures, practices and directions as related to the duties of the job
Ability to adapt to changing priorities
Effective communication skills with the ability to work and interact cooperatively and collaboratively with others in the team and the public
Ability to maintain confidentiality and discretion of information received while performing regular work functions

Responsibilities

Performing routine word processing, with the aid of existing templates, routine reports, correspondence, memoranda and standard office forms
Responding to routine licensee enquiries (in-person, by telephone and/or by e-mail); refers more complex enquiries as directed
Creating, processes and maintains a variety of files, records, spreadsheet and related materials following BCCNM policies and procedures
Performing various office functions such as sorting, filing, and retrieving files, and documents, photocopying and assembling documents, and creating various forms
Performing basic and complex data entry for processing material such as licensee applications
Performing other clerical and data-processing functions
Accurately enter and update data in the CRM
Review and verify the accuracy of data entered in identified CRM fields (conduct spot checks)
Identify duplication or discrepancies in data fields
Maintain detailed records of data entry changes or updates
Communicate regularly with the data steward to identify issues or concerns with data
Prioritize data entry needs to meet timelines