Administrative Assistant - Behavioral Health

FAMILY HEALTH CARE CENTER OF KALAMAZOO•Kalamazoo, MI

4d•Onsite

About The Position

Provides a high level of general and confidential administrative support services to the leadership and management teams. Assists and conducts special projects and responsibilities as assigned. Requires a thorough knowledge of Family Health Center's policies, procedures, protocols, and work practices. Maintains the highest level of confidentiality, diplomacy and tact. Strong communication skills are necessary to receive or greet any visitors or patients, for visitors and patients interactions and for fielding phone calls.

Requirements

Exceptional verbal and written communication skills are required.
Proficiency in Microsoft applications with the ability to quickly learn various other software applications.
High School Diploma Required
2+ years’ experience in an administrative support role.

Nice To Haves

Associates Degree or an equivalent combination of education and experience.

Responsibilities

Performing a wide variety of administrative support duties such as preparing correspondences, managing assigned administration staff calendars and meeting schedules, preparing for meetings, compiling and issuing accurate and detailed meeting minutes, filing and retrieving electronic and hard copy documents, and other administrative support as assigned.
Assisting with payroll processing, scheduling of clinical support staff and making adjustments to schedules.
Supporting various projects such as preparation of audit and grant materials, internal and external reporting requirements, and requests for information and data, or other similar projects as assigned.
Receiving or greeting any visitors or patients, answering inquiries about the organization, directing visitors to their destinations and answering calls on multi-line telephones.
Reviewing and screening visitors and telephone calls, ascertaining visitors or callers’ needs and referring to the appropriate party.
Participating in administrative office coverage as necessary.
Sorting and prioritizing incoming mail on a daily basis.
Utilizing the practice management and electronic health records systems in order to assist patients as needed.
Participating in professional development activities to keep current with administrative trends, practices, and productivity tools.
Participating and attending company-wide and departmental meetings as required.