Administrative Assistant Assc-Sr

American Electric Power•Mansfield, LA

3h•Onsite

About The Position

This posting represents multiple positions that offer a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate, with increased requirements for the Administrative Assistant and Administrative Assistant Sr levels. Essential Job Functions & Tasks: Major responsibilities: under immediate supervision, perform basic administrative duties, following well-defined, standard procedures; prepare documents, reports, and spreadsheets, etc. as needed to support the business unit. Maintain files and calendars as needed. Utilize Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems as needed. Communication and interpersonal skills: listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers. Work effectively and productively with others. actively helps others with assignments as necessary to maintain department productivity. Customer focus: answer customer questions; refer questions to others as needed; actively learns the function of the department to assist customers more effectively; exhibits concern and sensitivity to others. Problem solving and initiative: applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.

Requirements

High school diploma or GED
One year of administrative work experience.
Demonstrated computer proficiency including the use of Microsoft Office Products.
Ability to organize data and processes.
Ability to communicate effectively, both orally and in writing.
Good analytical and problem-solving skills.

Responsibilities

Perform basic administrative duties, following well-defined, standard procedures.
Prepare documents, reports, and spreadsheets as needed to support the business unit.
Maintain files and calendars.
Utilize Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems.
Listen to and understand written and verbal instruction.
Communicate effectively with co-workers and other employees and customers.
Work effectively and productively with others.
Actively help others with assignments as necessary to maintain department productivity.
Answer customer questions and refer questions to others as needed.
Actively learn the function of the department to assist customers more effectively.
Exhibit concern and sensitivity to others.
Apply basic education and training in job responsibilities and assignments.
Ask questions when unsure of how to handle an assignment.
Demonstrate ability and initiative to handle assignments beyond the routine.