Administrative Assistant - Absence

ComPsych Corporation•Chicago, IL

1d•Hybrid

About The Position

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources and AbsenceResources solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. We are seeking an enthusiastic Administrative Assistant who will directly support our Absence Customer Success department. This individual will have a strong attention to detail, customer service experience, commitment to quality, manage many projects at the same time, and be comfortable working in a structured, fast-paced environment.

Requirements

2 years of experience required, administrative support experience preferred
High school diploma required
Excellent written and verbal communication skills
High attention to detail and goal-oriented results
Excellent time management skills, ability to use critical thinking skills to prioritize work, and able to work autonomously as needed
Proficiency in MS Office, Excel, and PowerPoint
Ability to pivot quickly and understand priorities
Ability to think critically by gathering information, evaluating options, and implementing the best solution
Strong organizational skills
On-site presence 1–2 days per week based on business needs
Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
Ability to be present on camera during work-related trainings, meetings, and/or events
Must be able to sit or stand at a desk for prolonged periods while working on a computer

Nice To Haves

Bachelor’s degree in related field preferred
Experience supporting executive level individuals preferred

Responsibilities

Provide administrative assistance to the Absence Customer Success department
Take detailed meeting minutes, organize and schedule meetings, draft agendas, and other administrative functions as requested
Support the team with creating data visuals, presentations, printing, and preparing any communication materials
Deliver clear and concise messages
Write and distribute emails, correspondence memos, letters etc.
Listen attentively and ask the necessary questions to confirm understanding for notes
Perform data entry in Microsoft Excel, Confluence, and other computer applications
Liaise with executive and other administrative assistants to handle requests and queries from other managers/internal departments
Run routine reports using specific software (e.g., spreadsheets, reporting tools) based on pre-defined parameters and create basic reports and summaries from the generated data
Share reports with relevant personnel and answer basic questions about the data
Establish and maintain strong working relationships with team members
Provide on-site support for events, including setup, coordination, and day-of logistics
Take responsibility for special projects as requested
Perform other duties as assigned.