ADMINISTRATIVE ASSISTANT 3

Arizona Department of Administration•Phoenix, AZ

4d•$36,000 - $40,100•Onsite

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join their team as an Administrative Assistant 3 within the Division of Developmental Disabilities (DDD). This role is crucial for maintaining accurate and timely administrative tasks related to DDD, specifically assisting the Transition Coordinator (TC) with all aspects of initial, annual, and open enrollment processes in accordance with AHCCCS/DDD contract, policy, and guidelines. The position requires collaboration with the TC and other staff to manage mail, emails, and website information for enrollment activities. DDD's mission is to provide flexible, high-quality, and member-driven services and supports to individuals with developmental disabilities and their families, fostering independence and community engagement. Applicants must not be licensed or certified by the DDD Office of Licensing, Certification and Regulation, nor have a principal interest in a DDD Qualified Vendor Agreement or be employed by one.

Requirements

Microsoft Office Suite (Outlook, Word, Excel, PP); Google Suites and a variety of office equipment.
Health care principles, government organization, and state personnel rules.
Principles and practices of office techniques including drafting correspondence, management of calendars, and data management.
Excellent and proven effective oral and written communication.
Planning, coordinating, analyzing, establishing, prioritizing tasks and activities, as well as impeccable time management.
Organizing and managing meetings, committed and high-level work groups.
Perform detailed work with speed and accuracy and possess critical thinking.
Perform standard administrative functions required by Manager.
Work independently and produce quality work products.
To interact professionally with various stakeholders, members, DDD staff and other agencies.
Learn and apply programs, policies and procedures of DDD, AHCCCS, and Managed Care Organizations.
Schedule and coordinate meetings efficiently.
Possess and retain a current, valid class-appropriate driver's license if driving is an essential function.
Successfully pass background and reference check.
Possess a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-1968.
Subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

At least three to five (3-5) years of demonstrated work experience providing executive assistance in a health care environment.
Spanish speaking/bilingual candidate preferred.

Responsibilities

Develops, maintains, and tracks various metrics and data related to HCS functions such as mortality reviews, utilization, and transition (open, annual, and transition of members).
In coordination with the Transition Coordinator and the Medical Manager, participates and organizes work pertaining to enrollment activities.
Provides periodic reports to the Office of Medical Management related to new members, enrollment changes, requests for changes, correspondence, trainings, and 834 ETI File transactions.
Under the oversight of the Transition Coordinator, processes new and annual enrollment and transition to ensure no disruption in service occurs during enrollment and transition activities.
Monitors mailbox and responds to inquiries explaining the enrollment process to members.
Answers inquiries, provides direction, and resolves problems for external and internal customers.
Assists with training new staff as needed.
Ensures ID badges are obtained, building safety and security, staff parking assignments, and after-hours building access for new and existing staff.
Approves and/or rejects electronic time cards for all personnel as needed.
Schedules meetings, appointments, and travel for supervisors/nurses.
Reserves conferences and equipment for various meetings and takes minutes at multiple meetings as assigned.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities