About The Position

The Office of New Student Initiatives (NSI) and Fraternity and Sorority Life (FSL) at the University of Nevada, Reno is seeking a dynamic, customer-service-oriented Administrative Assistant 3. The position provides administrative support to NSI and FSL and serves as the main point of contact in the front office. It plays a critical office-management role and offers the opportunity to promote campus life and help students and their families develop a connection and sense of inclusion with the university. The position supports departmental programs, personnel, project management, event planning, fiscal management, and logistics. The successful candidate will manage orientation registration and reporting, coordinate communications and event logistics, maintain office operations and records, support personnel processes, and maintain fiscal accounts. The position does not provide layoff rights and is contingent upon funding.

Requirements

  • High school graduation or equivalent education and three years of progressively responsible relevant work experience, including experience in one or more of the following: maintaining complex records and files; public or customer relations involving explanation of detailed policies, regulations, and requirements; preparing and processing financial and statistical documents such as payroll, travel, claims, and budgeting forms; or assisting staff and management with projects and activities.
  • Alternatively, one year of experience as an Administrative Assistant II in Nevada State service.
  • An equivalent combination of education and experience may be considered.

Nice To Haves

  • Experience with Microsoft Office programs, including Outlook, Excel, PowerPoint, and Word.
  • Experience with Slate and TDX programs.
  • Experience in customer service, accounting and budget management, or employee supervision.
  • Experience in health and human services, orientation, fraternity and sorority life, counseling services, police services, or similar areas.

Responsibilities

  • Maintain the orientation registration management system and processes for more than 6,000 participants.
  • Collect orientation data, run reports for campus partners, coordinate email and text communications across orientation platforms, and respond to high volumes of registration-related calls and emails.
  • Plan and organize recurring projects with campus partners; coordinate events with campus partners and vendors; and directly support orientation Las Vegas fly-up and fly-down programs.
  • Maintain and update program files, run reports, troubleshoot issues, and track logistical aspects of NSI and FSL programs.
  • Manage daily operations of the NSI and FSL offices, staff the front desk, and greet and direct visitors.
  • Order supplies and equipment and track and maintain inventory.
  • Provide customer service and problem-solving support to students and guests.
  • Compose letters, reports, forms, memorandums, and other related documents.
  • Maintain paper and electronic records and files related to office operations, budgets, travel, and other activities.
  • Assist with managing and updating content for the NSI suite of web pages.
  • Organize, coordinate, and assist with staff, faculty, and student-worker recruitment.
  • Manage student-worker hiring, documentation, and payroll; train, schedule, and supervise student staff; and assist with new-hire onboarding.
  • Prepare, submit, reconcile, and encumber NSI, FSL, and Greek Councils budgets.
  • Manage registration and dues payments and refunds, manage purchasing cards and monitor spending, and handle travel requests and related financial transactions.

Benefits

  • Public Employees’ Retirement System of Nevada (PERS) enrollment upon hire.
  • Health insurance options, including dental and vision.
  • Life insurance.
  • Annual and sick leave.
  • E. L. Wiegand Fitness Center annual, semester, and family membership options.
  • Mountain EAP support for employees and eligible dependents.
  • Classified employee grants-in-aid for eligible training and educational opportunities; tuition is paid in full for qualifying courses.
  • Classified Employee Family Opportunity Program for spouses, domestic partners, and dependents of classified employees working at least 50%, covering eligible undergraduate and graduate state-supported courses.
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