Administrative Assistant 2 (St. Tammany)
About The Position
The Administrative Assistant 2 serves as the first point of contact at the agency, creating a welcoming environment for veterans, visitors, and staff, and providing administrative support that keeps the front office running smoothly. The role involves advocating for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned, while also meeting the economic, educational, and employment needs of transitioning service members looking to make Louisiana their home. The position is directly supervised by a Veterans Assistance Supervisor.
Requirements
- One year of experience in administrative services
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
- Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.
Nice To Haves
- Compassionate, organized, and thrive in a people-centered environment
Responsibilities
- Performs recurring clerical/administrative duties to include: screening telephone calls and recording messages and refer to appropriate staff
- Prepares and files routine visitors log sheets
- Responsible for establishing and maintaining files
- Keep records of internal office reports and correspondence
- Sort and distribute incoming and outgoing mail
- Schedule appointments and assist with completing state benefit forms
- Assist office visitors requiring routine responses or assistance
Benefits
- The salary offered will be determined based on qualifications and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
