Administrative Assistant 2 - Adult & Family Services

Olmsted County • 2100 Building - Olmsted County Campus, MN

5d • Onsite

About The Position

Under supervision, provides customer service to internal and external customers, answers questions, responds to email, and answers multi-line phone system. Verifies data in computerized systems and assists with troubleshooting simple issues. Updating and maintaining client data in system records. Performs a variety of additional administrative support tasks to the area of assignment. Supports a diverse, respectful, and inclusive workplace.

Requirements

• Associate’s degree from an accredited college or university in business, administrative assistant, or related field.
• OR Combination of education and experience equivalent to two (2) year of experience in a customer-focused position.
• Regular and reliable attendance is a necessary component of job/position.
• Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.
• Knowledge of office procedures and equipment.
• Knowledge of policies, regulations, procedures, and practices pertaining to the area of specialization.
• Knowledge of community resources.
• Skill in the use of computers and technology.
• Ability to perform administrative tasks.
• Ability to maintain the confidentiality of information.
• Ability to enter data quickly and accurately, with attention to detail.
• Ability to organize and prioritize daily work tasks while experiencing multiple interruptions.
• Ability to establish and maintain effective working relationships with others.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively both verbally and in writing.
• Ability to recommend solutions to problems.
• Applicants for this position must be currently authorized to work in the United States.

Responsibilities

• Maintains records and files in multiple data bases.
• Contacts state entities for data verification and maintenance.
• Provides trouble-shooting assistance on computers, software applications, office equipment, and provides technology support in conference rooms.
• Provides computer and office equipment support to department users.
• Provides administrative support to Adult & Family Services staff and leadership.
• Answers phone lines for health housing and human services.
• Sorts and scans mail into the electronic management system.

Benefits

• Benefits package ensures your wellbeing
• Career advancement opportunities
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree