Administrative Aide

Michigan Technological University • Houghton, MI

6d • Onsite

About The Position

Michigan Technological University is seeking an Administrative Aide for our Mechanical Aerospace Engineering department. They will be providing excellent service to a wide variety of customers including staff, faculty, students, and the public. This position requires the ability to work independently, with accuracy and attention to detail while meeting deadlines in a demanding environment.

Requirements

• High school diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities are acquired.
• Four years of experience in secretarial and administrative, or customer service or a combination of experience.
• Four years of experience using personal computers and basic software packages including word processing, spreadsheet, and database software.
• Experience using advanced features of word processing applications such as utilizing columns or tables, mail merge, and sorting.
• Excellent customer service, interpersonal, and written/oral communication skills.
• Demonstrated ability to independently organize and prioritize multiple work assignments.
• Demonstrated ability to work independently and take the initiative to solve problems.
• Demonstrated ability to handle simultaneous requests with accuracy and attention to detail.
• Demonstrated ability to work effectively under conditions with frequent and multiple interruptions.
• Demonstrated ability to effectively adapt to change.
• Demonstrated ability to use judgment when dealing with confidential information.
• Demonstrated ability to work as a team.
• Demonstrated knowledge of proper grammar, spelling and punctuation.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.

Nice To Haves

• Experience using advanced features of data base/spreadsheet applications such as creating macros, using range names, or using the file extract/combine feature.
• Experience using Banner, Web Focus, Concur, Perceptive Content, Digital Measures and Aspire.
• Demonstrated commitment to working effectively with individuals from a wide variety of backgrounds and viewpoints.

Responsibilities

• Greet and assist customers in a friendly and courteous manner; respond to routine questions and provide information on established departmental programs and services.
• Provide administrative support with financial transactions including check requests, reallocations, purchase requisitions, use charges, deposits, and petty cash; and maintain required documentation and records.
• Process undergraduate student payroll and EPAFs.
• Process department payroll and manual timesheets as needed.
• Maintain Senior Design team files, member and project index lists.
• Responsible for monitoring office equipment, read meters, bill charges, and annual service contracts.
• Responsible for the authorization and processing of key requests annually for laboratories and offices for faculty, staff and students.
• Responsible for maintaining office supply inventory.
• Process all telephone installations and changes for the department.
• Provide administrative support with Concur travel and purchasing card expense reports.
• Provide administrative support for Admin team members as needed.
• Provide administrative support for weekly department meetings.
• Utilize Banner, Banweb, WebFocus, Concur, ASPIRE, Digital Measures and Perceptive Content to access and monitor department information.
• Serve as a permanent staff member of the Department Social Committee, contributing to the planning and execution of departmental events and fostering a collaborative and engaging work environment.
• Manage departmental conference room scheduling and calendars.
• Receive and route telephone calls when necessary.
• Evening closing of the department offices, lounge, and conference rooms.
• Other duties as assigned.
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in university continuous improvement initiatives.
• Apply safety-related knowledge, skills, and practices to everyday work.

Benefits

• Employee Safety Overview training
• Anti-Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED