Administration Services Assistant B16-26

Legal Aid BCVancouver, BC
CA$49,516 - CA$56,422Hybrid

About The Position

Legal Aid BC is in the early stages of and committed to a transformative journey to embedding Truth and Reconciliation, and Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Metis descent, persons with diverse abilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply. All interested and eligible applicants will be considered with due consideration to all protected grounds under the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do better. The primary function of this role is to provide support to the Administration & Human Resources Department including back-up for Switchboard/Reception, Central Files, and support and assistance to facilities functions.

Requirements

  • Minimum 1 year relevant experience
  • Grade 12 education supplemented by office administration and/or business course(s)
  • Minimum typing speed 45 wpm
  • Intermediate skill in MS Word
  • Intermediate skill in MS Excel
  • Intermediate skill in MS Outlook
  • Basic skill in MS Access
  • OR equivalent combination of education and experience
  • Knowledge of LABC policies and procedures
  • Knowledge of stationery and general office supplies maintenance and procedures
  • Knowledge of MS Office Software
  • Ability to work in a fast-paced environment
  • Ability to operate a busy switchboard and work well under pressure
  • Ability to organize and complete reception duties
  • Ability to work with Windows-based software programs an asset
  • Ability to work with Records Management software programs an asset
  • Experience with Outlook
  • Ability to work on several projects at a time and meet deadlines
  • Ability to organize workflow, identify urgent work items and set priorities
  • Must have excellent communication and interpersonal skills
  • Must have friendly, courteous, and patient telephone manner
  • Must be discreet and able to manage confidential information
  • Must be able to work well with others in a team setting
  • Ability to work with floor plans and coordinate moves
  • Ability to lift 40lbs

Nice To Haves

  • Ability to work with Windows-based software programs
  • Ability to work with Records Management software programs

Responsibilities

  • Order all Administration supplies
  • Order stationary
  • Arrange for repairs and maintenance
  • Issue security cards and keys
  • Review all orders for accuracy and place orders with suppliers
  • Determine order quantities based on delivery time, usage rates
  • Ensure Vancouver Regional Centre stocked items are in adequate supply
  • Follow up incomplete/late shipments
  • Classify, code and secure all material, file material into system
  • Operate a multi-line switchboard, answer enquiries, screen calls, assess needs of caller and direct to appropriate person
  • Greet and direct visitors to correct floor or office after notifying staff of visitors arrival
  • Maintain list of attendance and daily whereabouts of staff
  • Maintain current telephone list of other social services agencies
  • Prepare and deliver incoming and outgoing mail
  • Assist with special projects, as assigned, including, but not limited to office moves; organizing and culling stored documents
  • Enter purchase orders

Benefits

  • Four weeks paid vacation to start that grows the longer you are with LABC
  • An excellent employee benefits package, where premiums are 100% paid by LABC
  • A generous defined benefit pension plan
  • Support for training and development
  • An Employee and Family Assistance program
  • The opportunity to participate in various Employee programs (Employee Wellness, etc.)
  • Support for a healthy work/life balance
  • Generous leave provisions (sick time, special leaves)
  • 13 paid statutory holidays
  • An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
  • Transit friendly employer for eligible staff to have their commute subsidized
  • Dog-friendly offices
  • Dedicated Cultural Leave provisions for Indigenous employees
  • An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace
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