Administration Officer
About The Position
We are seeking a highly organised and customer-focused Administration Officer to join our dedicated mental health day program team at Ramsay Clinic Hollywood. This permanent role offers an excellent opportunity for a motivated individual who thrives in a busy environment and is passionate about delivering exceptional service to patients and clinical staff. As an Administration Officer, you will play a key role in providing support and assistance to our day program patients, ensuring financial eligibility, while maintaining a smooth-running ward and working closely with a multi-disciplinary team of clinicians. About You The successful candidate will be a professional, positive, and self-motivated individual with excellent communication and organisational skills.
Requirements
- Excellent communication and customer service skills.
- Experience in a healthcare setting, with experience working in a mental health environment an advantage
- Strong computer skills, including Microsoft Office
- Experience using Meditech (desirable).
- Understanding of private health care setting and Medicare/DVA billing (desirable)
- High attention to detail and accuracy.
- The ability to work effectively both independently and as part of a high-performing team.
- A positive, professional and proactive attitude.
- Demonstrated problem solving and ability to manage conflicting priorities.
- Understanding of and commitment to principles of confidentiality
- Provide or complete a National Police Check (conducted within the last 12 months).
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Nice To Haves
- Experience in a healthcare setting, with experience working in a mental health environment an advantage
- Experience using Meditech (desirable).
- Understanding of private health care setting and Medicare/DVA billing (desirable)
Responsibilities
- Providing support and assistance to our day program patients
- Ensuring financial eligibility
- Maintaining a smooth-running ward
- Working closely with a multi-disciplinary team of clinicians
Benefits
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
