Administration Coordinator

DH Pace•Olathe, KS

9h•Onsite

About The Position

DH Pace Company, Inc. is seeking a full-time Administration Coordinator for their Olathe, Kansas office. This role is ideal for a detail-oriented and organized individual to join a team of dedicated professionals. The position involves performing billing functions, along with other administrative and customer service responsibilities. Individuals with experience in billing, administrative work, finance, and accounts payable are encouraged to apply.

Requirements

Expert attention to detail and great customer service skills.
Comfortable working independently and with a team.
Prioritize tasks and possess strong analytical skills.
Ability to multi-task and work efficiently in a fast-paced environment.
Strong Microsoft Office and computer skills.
Excellent communication skills.
Billing experience (preferred) and AR/AP experience.

Responsibilities

Provide general administrative support in daily office functions.
Create and manage customer invoices meeting daily and monthly goals.
Answer customer calls and emails and enter daily service requests.
Receive and process check and credit card payments.
Set up and maintain customer account information.
Create and implement team building and community outreach activities.
Perform monthly credit card reconciliations.
Upload contract documents to company website for review and final agreement.
Act as a contract liaison between customers and staff to ensure documents are submitted with all signatures and deadlines are met.
Ensure excellent customer service through fast and accurate processing of service, communication, and coordinating with other departments to resolve inquiries.
Complete a variety of complex billing duties, including special billing requirements, lien waivers, and National Accounts billing to ensure customers are invoiced timely and accurately.
Assist in processing customer invoices through web portals.
Review and analyze monthly reports, identify potential errors and trends, and research for resolution.
Track jobs for billing balance and monthly cutoff billing dates, to ensure deadlines are met.
Collaborate with Operations team to resolve any billing matters.
Ability to work overtime as required.
Other duties as assigned.