Administration & Client Support Coordinator

EverguardDryden, ON
CA$22Onsite

About The Position

At Everguard, we’re looking for a proactive Administration & Client Support Coordinator who enjoys supporting client relationships, coordinating sales activities, and keeping operations running smoothly—all while contributing to meaningful work in fire safety across Northwestern Ontario. This is an exciting opportunity for someone looking for long-term stability, professional growth, and the ability to work close to home with a supportive and collaborative team.

Requirements

  • Minimum 3+ years of experience in a fast-paced service, administrative, customer support, or coordination environment
  • Self-motivated, collaborative, and client-focused
  • Strong ability to work efficiently in a high-volume, deadline-driven environment
  • Excellent organizational, communication, and customer service skills
  • Strong attention to detail and ability to manage multiple priorities
  • Proficiency with Microsoft Office and administrative systems
  • Successful candidates will be required to provide a current Criminal Record Check

Nice To Haves

  • Experience in industrial, construction, trades, or technical service industries is considered an asset
  • An educational background in business administration, fire protection, construction, or a related field is considered an asset
  • Equivalent combinations of education and relevant experience will be considered

Responsibilities

  • Prepare accurate quotes and invoices for customer orders and service work
  • Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy
  • Respond promptly to customer inquiries related to services, billing, scheduling, and documentation
  • Support inside sales activities through customer follow-up, order coordination, and accounts administration
  • Coordinate and support day-to-day branch administrative activities
  • Manage administrative processes including technical report editing, recordkeeping, and document filing
  • Maintain a high standard of internal and external customer service in every interaction
  • Provide ongoing administrative support to Branch and Regional teams as needed
  • Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities

Benefits

  • Comprehensive health, dental, vision, life & disability coverage
  • Flexible time
  • Employer-matched RRSP contributions
  • Competitive base salary
  • Long-term career stability with a respected Canadian company
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