Administration Analyst, Special Markets

iA Financial Group • Vancouver, BC

7d • CA$50,159 - CA$65,833 • Hybrid

About The Position

Build the future with us
Are you driven by operational excellence and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Administration Analyst, Special Markets, you will play a key role in the administration, analysis and coordination of applications and associated requests while supporting operational activities and ensuring service excellence.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

• Strong analytical and critical thinking skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of accuracy and attention to detail.
• Effective communication and collaboration with internal and external stakeholders.
• Experience in administration, operations, financial services, insurance or a related field.

Responsibilities

• Process and administer applications in accordance with established guidelines and service level agreements.
• Analyze submitted applications and coordinate with team members regarding requirements and follow-up activities.
• Manage correspondence with applicants, plan administrators, plan members and third-party administrators as required.
• Support customer service team members with administrative processes and requests.
• Execute and distribute individual and divisional bill runs while reviewing accuracy and applying analytical thinking to operational processes and changes.
• Manage operational correspondence with third-party vendors and service providers.
• Apply critical and analytical thinking to manage multiple priorities and support key operational periods and events.
• Collaborate with peers and identify opportunities for continuous improvement for the benefit of the team and department.

Benefits

• A work environment where learning and development merge with a collective pursuit of excellence
• AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed