Admin Support Specialist

CRC • Raleigh, NC

11d • Remote

About The Position

Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply. We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.

Requirements

• High School Diploma or GED required
• Proven success working remotely with strong time management skills
• Exceptional attention to detail and ability to meet strict deadlines
• Strong written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Comfortable using Zoom, Microsoft Teams, email, chat, and phone
• Ability to work independently and collaboratively
• North Carolina resident with a private home office and secure high-speed internet

Nice To Haves

• Experience in background investigations or employment screening.

Responsibilities

• Accurately build and process incoming client orders
• Review vendor-collected data and identify discrepancies
• Maintain proper queue assignment and work queue accuracy
• Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
• Submit third-party vendor orders and perform demographic updates
• Meet production goals of 12–15 orders per hour within 90 days
• Maintain detailed, confidential, and accurate records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED