Admin Support / Project Information Specialist

TechSilo • Washington, DC

4d • Onsite

About The Position

TechSilo is looking for an Admin Support / Project Information Specialist to provide mid-level administrative, project information, and records management support across USTDA's Information Resource Center operations. This is a proposal-based opportunity, and we are making contingent offers now for inclusion in a proposal due June 5; employment in this role is contingent upon contract award. In this position, you'll support a wide range of operational and administrative functions that help ensure the agency runs efficiently and effectively. You will play a key role in maintaining information systems, improving internal processes, supporting staff with training and technical assistance, and ensuring records, reports, and administrative programs are managed accurately and on time.

Requirements

• Bachelor's degree in Business Administration, Information Management, Public Administration, Communications, or a related field (or equivalent relevant education and experience as permitted by contract)
• Minimum 7 years of professional experience in administrative management, project support, information management, office operations, or a closely related functional area
• Demonstrated experience in at least three of the following areas: records and information management, office management, facilities coordination, travel management, human resources support, budget or finance administration, security administration support, or program and project reporting
• Strong written and verbal communication skills with the ability to prepare professional correspondence, reports, presentations, and documentation
• Proven ability to manage multiple assignments, prioritize effectively, and resolve complex administrative and operational issues independently
• High attention to detail, sound organizational skills, and the ability to maintain accuracy in document control, reporting, and records systems
• Strong customer service mindset and ability to interact professionally with agency personnel, leadership, vendors, and stakeholders
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Document and records management systems, including SharePoint or similar collaboration platforms
• Adobe Acrobat or similar PDF editing tools
• Audiovisual and conference room technologies; reporting tools and spreadsheets for program, financial, or administrative tracking

Nice To Haves

• Experience supporting federal government administrative or information management operations, including records retention requirements and administrative compliance practices
• Prior experience supporting conference, boardroom, or training environments with on-site technical troubleshooting and deliverable review

Responsibilities

• Developing, implementing, and improving organizational policies, procedures, and workflows to enhance operational efficiency.
• Managing records and information systems, including project report libraries, document repositories, and records retention processes.
• Providing administrative and operational support for travel management, office operations, facilities coordination, and related internal service functions.
• Creating, editing, and maintaining presentations, reports, spreadsheets, and business documents for internal and external stakeholders.
• Supporting conference rooms and training facilities, including audiovisual troubleshooting and technical user support.
• Reviewing grant and contract deliverables for completeness, formatting, and compliance with established procedures.
• Generating programmatic, operational, and financial reports using agency systems and databases.
• Providing training and technical assistance to staff on information systems, records procedures, and administrative tools while supporting process improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level